Customer Service Jobs in Greencastle, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Boonsboro, MD (19 miles from Greencastle, PA)
- 1 day ago
- Boonsboro, MD (19 miles from Greencastle, PA)
- 1 day ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
- Thurmont, MD (22 miles from Greencastle, PA)
- 1 day ago
- Thurmont, MD (22 miles from Greencastle, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Chambersburg, PA (10 miles from Greencastle, PA)
- 2 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 2 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
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Account Liaison / Customer Service Representative Williamsport
- Williamsport, MD (15 miles from Greencastle, PA)
- 5 days ago
- Williamsport, MD (15 miles from Greencastle, PA)
- 5 days ago
Intermediate knowledge and experience with order fulfillment systems. Intermediate experience with MS Office applications (Word, Excel)....
- Chambersburg, PA (10 miles from Greencastle, PA)
- 10 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 10 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Customer Service Associate
- Hagerstown, MD (11 miles from Greencastle, PA)
- 18 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1700 Wesel Blvd, Hagerstown, MD...
Retail Customer Service Cashier
- Hagerstown, MD (11 miles from Greencastle, PA)
- 30+ days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Hagerstown, MD (11 miles from Greencastle, PA)
- 30+ days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative (Dispatcher)
- Chambersburg, PA (10 miles from Greencastle, PA)
- 45+ days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 45+ days ago
Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required....
143 - Hagerstown - Customer Service Representative
- Hagerstown, MD (11 miles from Greencastle, PA)
- 45+ days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 45+ days ago
Experience: A minimum of two (2) years' customer service experience in related positions normally required.,....
Customer Service Representative/Lot Attendant
- Chambersburg, PA (10 miles from Greencastle, PA)
- 90+ days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Specialist
- Hagerstown, MD (11 miles from Greencastle, PA)
- 90+ days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 90+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Greencastle, PA
Moving to Greencastle, PA? Find some basic demographic data about Greencastle, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Greencastle, PA
Highest Education Level
Customer Services in Greencastle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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