Customer Service Jobs in Hanover, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - R8994
- York, PA (17 miles from Hanover, PA)
- moments ago
- York, PA (17 miles from Hanover, PA)
- moments ago
Customer Service Representative - R8994 DESCRIPTION/RESPONSIBILITIES:Essential Job FunctionsThe following duties are normal for this position....
- Hampstead, MD (14 miles from Hanover, PA)
- 2 days ago
- Hampstead, MD (14 miles from Hanover, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....
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Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 5 days ago
- York, PA (17 miles from Hanover, PA)
- 5 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Pharmacy Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 7 days ago
- York, PA (17 miles from Hanover, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Westminster, MD (16 miles from Hanover, PA)
- 11 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 11 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 17 days ago
- York, PA (17 miles from Hanover, PA)
- 17 days ago
Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....
Retail Customer Service Team Member
- Gettysburg, PA (13 miles from Hanover, PA)
- 23 days ago
- Gettysburg, PA (13 miles from Hanover, PA)
- 23 days ago
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Shrewsbury, PA (16 miles from Hanover, PA)
- 25 days ago
- Shrewsbury, PA (16 miles from Hanover, PA)
- 25 days ago
un Customer Service Representative (Shrewsbury) DeVono's Dry Cleaners, Inc 573 S....
- Reisterstown, MD (23 miles from Hanover, PA)
- 26 days ago
- Reisterstown, MD (23 miles from Hanover, PA)
- 26 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Branch)
- York, PA (17 miles from Hanover, PA)
- 29 days ago
- York, PA (17 miles from Hanover, PA)
- 29 days ago
The Customer Service Rep will answer customer inquiries, enter and successfully process orders (50-100 daily) via the AS400....
Customer Service Associate - Temporary
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative / Administrative Assistant
- New Freedom, PA (16 miles from Hanover, PA)
- 45+ days ago
- New Freedom, PA (16 miles from Hanover, PA)
- 45+ days ago
Customer service authority. Meticulous. A closer. A futurist. You’ll be challenged and rewarded. Improve our customers’ packaging performance and efficiency every day....
Demographic Data for Hanover, PA
Moving to Hanover, PA? Find some basic demographic data about Hanover, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hanover, PA
Highest Education Level
Customer Services in Hanover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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