Customer Service Jobs in Hanover, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- York, PA (18 miles from Hanover, PA)
- 23 hours ago
- York, PA (18 miles from Hanover, PA)
- 23 hours ago
Requisition I D : 888173 Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture,...
Customer Service Associate - Temporary
- Westminster, MD (16 miles from Hanover, PA)
- 1 day ago
- Westminster, MD (16 miles from Hanover, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York Haven, PA (24 miles from Hanover, PA)
- 4 days ago
- York Haven, PA (24 miles from Hanover, PA)
- 4 days ago
Skills and Requirements 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office...
Retail Customer Service Associate Part Time
- Westminster, MD (16 miles from Hanover, PA)
- 6 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 6 days ago
service to members....
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Customer Service Representative
- Sparks, MD (23 miles from Hanover, PA)
- 8 days ago
- Sparks, MD (23 miles from Hanover, PA)
- 8 days ago
Customer Service Representative Customer Service Sparks, Maryland Apply Description Fluidra is looking for a Customer Service Representative I to join our team in Sparks, MD....
both verbally and in writing, with various audiences Desired Skills 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience Previous experience...
Customer Service Representative, Inbound Call Center
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 13 days ago
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 13 days ago
service experience especially within healthcare, benefit administration, high-end retail, credit card, or banking industries Exceptional verbal and written communication skills Experienced and skilled...
Customer Service Representative (CSR) (04616) - 11616 Reisterstown Rd
- Reisterstown, MD (23 miles from Hanover, PA)
- 16 days ago
- Reisterstown, MD (23 miles from Hanover, PA)
- 16 days ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Customer Service Representative
- Glen Rock, PA (12 miles from Hanover, PA)
- 16 days ago
- Glen Rock, PA (12 miles from Hanover, PA)
- 16 days ago
Daily cross functional interactions with Manufacturing, Planning, Quality, and Finance teams using abilities to solve customer issues, preventative actions, and prioritizing relative to order fulfillment...
Retail Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 17 days ago
- York, PA (17 miles from Hanover, PA)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
Customer Service Representative - R8994
- York, PA (17 miles from Hanover, PA)
- 18 days ago
- York, PA (17 miles from Hanover, PA)
- 18 days ago
Customer Service Representative - R8994 DESCRIPTION/RESPONSIBILITIES:Essential Job FunctionsThe following duties are normal for this position....
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....
Sales & Customer Service Associate
- Westminster, MD (16 miles from Hanover, PA)
- 29 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 29 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Team Member
- Gettysburg, PA (13 miles from Hanover, PA)
- 30+ days ago
- Gettysburg, PA (13 miles from Hanover, PA)
- 30+ days ago
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Hanover, PA
Moving to Hanover, PA? Find some basic demographic data about Hanover, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hanover, PA
Highest Education Level
Customer Services in Hanover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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