Customer Service Jobs in Hanover, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 1 day ago
- York, PA (17 miles from Hanover, PA)
- 1 day ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
- York, PA (17 miles from Hanover, PA)
- 3 days ago
- York, PA (17 miles from Hanover, PA)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Dispensary Associate - Part Time
- York, PA (17 miles from Hanover, PA)
- 4 days ago
- York, PA (17 miles from Hanover, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Reisterstown, MD (23 miles from Hanover, PA)
- 7 days ago
- Reisterstown, MD (23 miles from Hanover, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 11 days ago
- York, PA (17 miles from Hanover, PA)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 12 days ago
- York, PA (17 miles from Hanover, PA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Full Time
- Westminster, MD (16 miles from Hanover, PA)
- 12 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 12 days ago
service to members....
- Westminster, MD (16 miles from Hanover, PA)
- 14 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 14 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Westminster, MD (16 miles from Hanover, PA)
- 16 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 16 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....
Associate Customer Service Representative - R7813
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
Associate Customer Service Representative - R7813 DESCRIPTION/RESPONSIBILITIES:Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction * Ensures timely...
Customer Service Associate- Overnight Shift
- Littlestown, PA (6 miles from Hanover, PA)
- 30+ days ago
- Littlestown, PA (6 miles from Hanover, PA)
- 30+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Parkton, MD (19 miles from Hanover, PA)
- 30+ days ago
- Parkton, MD (19 miles from Hanover, PA)
- 30+ days ago
Royal Farms Customer Service Associate in Parkton , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Relations Specialist - 34768
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
ResponsibilitiesAs a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests....
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Demographic Data for Hanover, PA
Moving to Hanover, PA? Find some basic demographic data about Hanover, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hanover, PA
Highest Education Level
Customer Services in Hanover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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