Customer Service Jobs in Harrisburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Vendor Relations & Third-Party Risk Management Sr Customer Service Representative
- York Springs, PA (20 miles from Harrisburg, PA)
- 10 hours ago
- York Springs, PA (20 miles from Harrisburg, PA)
- 10 hours ago
Effectively de-escalate customer service and partner issues and present clear solutions with timelines....
Retail Customer Service Associate
- York, PA (16 miles from Harrisburg, PA)
- 16 hours ago
- York, PA (16 miles from Harrisburg, PA)
- 16 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative - R8994
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
- York, PA (16 miles from Harrisburg, PA)
- 1 day ago
Customer Service Representative - R8994 DESCRIPTION/RESPONSIBILITIES:Essential Job FunctionsThe following duties are normal for this position....
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As the name suggests, your main priority is to provide great customer service....
- Newport, PA (21 miles from Harrisburg, PA)
- 2 days ago
- Newport, PA (21 miles from Harrisburg, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative Part Time
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 5 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 5 days ago
One year related experience required with customer service preferred....
Admin Customer Care Representative
- Carlisle, PA (16 miles from Harrisburg, PA)
- 5 days ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 5 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Home Outlet Customer Service Representative Home Outlet of Harrisburg 4247 Union Deposit Road Harrisburg, Pennsylvania Hidden (8748) Regular Full-Time USD $17.00/Hr....
Pharmacy Customer Service Associate
- York, PA (16 miles from Harrisburg, PA)
- 8 days ago
- York, PA (16 miles from Harrisburg, PA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service....
Join Us as an Inbound Customer Service Representative and Start Your Next Adventure! Are you a customer service pro with a strong work history and a knack for problem-solving?...
- Middletown, PA (9 miles from Harrisburg, PA)
- 13 days ago
- Middletown, PA (9 miles from Harrisburg, PA)
- 13 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Bilingual Spanish Customer Service Representative - Remote
- Harrisburg, PA
- 17 days ago
- Harrisburg, PA
- 17 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkDemographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Harrisburg, PA
Highest Education Level
Customer Services in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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