Customer Service Jobs in Harrisburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Healthcare) - Remote
- Harrisburg, PA
- 2 hours ago
- Harrisburg, PA
- 2 hours ago
Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...
Remote WorkPharmacy Customer Service Associate
- Dover, PA (16 miles from Harrisburg, PA)
- 17 hours ago
- Dover, PA (16 miles from Harrisburg, PA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York, PA (18 miles from Harrisburg, PA)
- 1 day ago
- York, PA (18 miles from Harrisburg, PA)
- 1 day ago
Requisition I D : 888173 Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture,...
Customer Service - Customer Service Representative
- New Cumberland, PA (3 miles from Harrisburg, PA)
- 2 days ago
- New Cumberland, PA (3 miles from Harrisburg, PA)
- 2 days ago
Owns the customer experience throughout the entire lifecycle of the relationship QUALIFICATIONS Minimum of one (1) year of Customer Service experience required High School Diploma or General Education...
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What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to...
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 2 days ago
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Do you take pride in helping others and delivering exceptional customer service?...
Customer Service Representative
- York Haven, PA (11 miles from Harrisburg, PA)
- 5 days ago
- York Haven, PA (11 miles from Harrisburg, PA)
- 5 days ago
Skills and Requirements 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office...
Customer Service Representative
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 5 days ago
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 5 days ago
Healthcare Customer Service Representative A growing healthcare company based in Pennsylvania that owns long term acute care, inpatient rehabilitation hospitals, occupational health, and physical therapy...
Customer Service Representative/CSR
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 6 days ago
- Camp Hill, PA (2 miles from Harrisburg, PA)
- 6 days ago
Envirep, a Division of Cummins-Wagner, is seeking a Customer Service Representative at our Camp Hill, Pennsylvania location....
Customer Service Representative - Manufacturing
- Etters, PA (8 miles from Harrisburg, PA)
- 6 days ago
- Etters, PA (8 miles from Harrisburg, PA)
- 6 days ago
Project a positive image of the business and the customer service function to our customers and other employees....
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 8 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 8 days ago
Service Representative Candidate Will Have: 1-2 years customer service and/or inside sales experience Industrial, Maintenance Repair Operations (MRO), automotive parts experience (helpful) Good communication...
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Demographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Harrisburg, PA
Highest Education Level
Customer Services in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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