Customer Service Jobs in Hellertown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Allentown, PA (8 miles from Hellertown, PA)
- 3 hours ago
- Allentown, PA (8 miles from Hellertown, PA)
- 3 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - Global Headquarters
- Center Valley, PA (6 miles from Hellertown, PA)
- 16 hours ago
- Center Valley, PA (6 miles from Hellertown, PA)
- 16 hours ago
Overview Join Our Customer Service Team at Lutron Electronics! Lutron is looking for self-driven and team-oriented individuals to join our Customer Service Team at our Center Valley, PA office....
Warehouse Customer Service Representative (Monday-Thursday 7:00am-5:30pm)
- Breinigsville, PA (19 miles from Hellertown, PA)
- 17 hours ago
- Breinigsville, PA (19 miles from Hellertown, PA)
- 17 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Trexlertown, PA (15 miles from Hellertown, PA)
- 1 day ago
- Trexlertown, PA (15 miles from Hellertown, PA)
- 1 day ago
You would collaborate with various internal teams to include logistics, sales and supply chain to ensure seamless order fulfillment....
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- Hereford, PA (16 miles from Hellertown, PA)
- 1 day ago
- Hereford, PA (16 miles from Hellertown, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - 2
- Flemington, NJ (23 miles from Hellertown, PA)
- 5 days ago
- Flemington, NJ (23 miles from Hellertown, PA)
- 5 days ago
During the scheduling process they provide exemplary customer service. Hours of operation: Monday-Friday: 8:00am-8:00pm ET....
- Pennsburg, PA (17 miles from Hellertown, PA)
- 5 days ago
- Pennsburg, PA (17 miles from Hellertown, PA)
- 5 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Distribution Customer Service Representative
- Breinigsville, PA (19 miles from Hellertown, PA)
- 6 days ago
- Breinigsville, PA (19 miles from Hellertown, PA)
- 6 days ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
Customer Service Representative
- Quakertown, PA (9 miles from Hellertown, PA)
- 6 days ago
- Quakertown, PA (9 miles from Hellertown, PA)
- 6 days ago
Consult with Sales Reps on all issues related to order fulfillment. Process single-instance and blanket sales orders with accurate promise, ship-by and dock dates....
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Whitehall, PA (11 miles from Hellertown, PA)
- 7 days ago
- Whitehall, PA (11 miles from Hellertown, PA)
- 7 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Washington, NJ (18 miles from Hellertown, PA)
- 9 days ago
- Washington, NJ (18 miles from Hellertown, PA)
- 9 days ago
Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.,...
Customer Care Representative - GKA
- Allentown, PA (8 miles from Hellertown, PA)
- 9 days ago
- Allentown, PA (8 miles from Hellertown, PA)
- 9 days ago
goods....
Customer Service Representative
- Hampton, NJ (17 miles from Hellertown, PA)
- 9 days ago
- Hampton, NJ (17 miles from Hellertown, PA)
- 9 days ago
Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with APPCARD INC We...
Customer Service Representative
- Allentown, PA (8 miles from Hellertown, PA)
- 9 days ago
- Allentown, PA (8 miles from Hellertown, PA)
- 9 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Allentown, PA (8 miles from Hellertown, PA)
- 12 days ago
- Allentown, PA (8 miles from Hellertown, PA)
- 12 days ago
goods....
Demographic Data for Hellertown, PA
Moving to Hellertown, PA? Find some basic demographic data about Hellertown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hellertown, PA
Highest Education Level
Customer Services in Hellertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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