Customer Service Jobs in Hellertown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (13 miles from Hellertown, PA)
- 10 days ago
- Pennridge Animal Hospital
- Perkasie, PA (13 miles from Hellertown, PA)
- 10 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Vendor Relations & Third-Party Risk Management Sr Customer Service Representative
- Bethlehem, PA (3 miles from Hellertown, PA)
- 10 hours ago
- Bethlehem, PA (3 miles from Hellertown, PA)
- 10 hours ago
Effectively de-escalate customer service and partner issues and present clear solutions with timelines....
Call Center Collections / Customer Service Representative
- Allentown, PA (8 miles from Hellertown, PA)
- moments ago
- Allentown, PA (8 miles from Hellertown, PA)
- moments ago
Call Center experience and strong Customer Service experience required....
Retail Customer Service Associate
- Allentown, PA (8 miles from Hellertown, PA)
- 16 hours ago
- Allentown, PA (8 miles from Hellertown, PA)
- 16 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
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Customer Care Representative - Career Advancement Opportunities
- Northampton, PA (12 miles from Hellertown, PA)
- 2 days ago
- Northampton, PA (12 miles from Hellertown, PA)
- 2 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative
- Allentown, PA (8 miles from Hellertown, PA)
- 2 days ago
- Allentown, PA (8 miles from Hellertown, PA)
- 2 days ago
Logistics/3PL/Operations experience - Warehouse Management Systems (WMS) - Purchase orders (POs) - Intermediate experience MS Excel - Email communication Bilingual - Fluency in English is a must -...
- Northampton, PA (12 miles from Hellertown, PA)
- 3 days ago
- Northampton, PA (12 miles from Hellertown, PA)
- 3 days ago
Qualifications: + High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus. + Proven experience in a customer service role, preferably...
Customer Service Representative
- Allentown, PA (8 miles from Hellertown, PA)
- 3 days ago
- Allentown, PA (8 miles from Hellertown, PA)
- 3 days ago
Your Role: The Transportation Specialist/Customer Service Representative position includes a broad range of responsibilities supporting all phases of order entry and transportation planning for equipment...
- Nazareth, PA (11 miles from Hellertown, PA)
- 3 days ago
- Nazareth, PA (11 miles from Hellertown, PA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - 5th Street (Perkasie)
- Perkasie, PA (13 miles from Hellertown, PA)
- 4 days ago
- Perkasie, PA (13 miles from Hellertown, PA)
- 4 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Customer Service Representative
- Easton, PA (11 miles from Hellertown, PA)
- 4 days ago
- Easton, PA (11 miles from Hellertown, PA)
- 4 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- New Hope, PA (22 miles from Hellertown, PA)
- 4 days ago
- New Hope, PA (22 miles from Hellertown, PA)
- 4 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative - Bilingual
- Bethlehem, PA (3 miles from Hellertown, PA)
- 4 days ago
- Bethlehem, PA (3 miles from Hellertown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Call Center Customer Service Representative
- Allentown, PA (8 miles from Hellertown, PA)
- 5 days ago
- Allentown, PA (8 miles from Hellertown, PA)
- 5 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
- Easton, PA (11 miles from Hellertown, PA)
- 5 days ago
- Easton, PA (11 miles from Hellertown, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Hellertown, PA
Moving to Hellertown, PA? Find some basic demographic data about Hellertown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hellertown, PA
Highest Education Level
Customer Services in Hellertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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