Customer Service Jobs in Horsham, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (14 miles from Horsham, PA)
- 3 days ago
- Pennridge Animal Hospital
- Perkasie, PA (14 miles from Horsham, PA)
- 3 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Retail Customer Service Cashier
- Bordentown, NJ (22 miles from Horsham, PA)
- 2 hours ago
- Bordentown, NJ (22 miles from Horsham, PA)
- 2 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Support Associate - CSA
- Coopersburg, PA (24 miles from Horsham, PA)
- 3 hours ago
- Coopersburg, PA (24 miles from Horsham, PA)
- 3 hours ago
service or operations support experience Excellent customer service skills with the ability to effectively empathize and prioritize the needs of a diverse customer base Effective communication both...
Customer Service Representative - Bristol
- Bristol, PA (16 miles from Horsham, PA)
- 10 hours ago
- Bristol, PA (16 miles from Horsham, PA)
- 10 hours ago
Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...
Customer Service Representative
- Lumberton, NJ (23 miles from Horsham, PA)
- 10 hours ago
- Lumberton, NJ (23 miles from Horsham, PA)
- 10 hours ago
EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...
Customer Service Associate - Dinner/Close Shift
- Feasterville Trevose, PA (9 miles from Horsham, PA)
- 14 hours ago
- Feasterville Trevose, PA (9 miles from Horsham, PA)
- 14 hours ago
As the name suggests, your main priority is to provide great customer service....
- Trenton, NJ (21 miles from Horsham, PA)
- 23 hours ago
- Trenton, NJ (21 miles from Horsham, PA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....
Remote WorkClient Service Representative, National Accounts
- King of Prussia, PA (14 miles from Horsham, PA)
- 1 day ago
- King of Prussia, PA (14 miles from Horsham, PA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Sharon Hill, PA (20 miles from Horsham, PA)
- 1 day ago
- Sharon Hill, PA (20 miles from Horsham, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Philadelphia, PA (16 miles from Horsham, PA)
- 2 days ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service II (12-19hrs/wk)
- Philadelphia, PA (16 miles from Horsham, PA)
- 2 days ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 2 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Representative
- Camden, NJ (18 miles from Horsham, PA)
- 2 days ago
- Camden, NJ (18 miles from Horsham, PA)
- 2 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Sales & Customer Service Associate
- Lawrenceville, NJ (23 miles from Horsham, PA)
- 2 days ago
- Lawrenceville, NJ (23 miles from Horsham, PA)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative - New Britain
- New Britain, PA (8 miles from Horsham, PA)
- 2 days ago
- New Britain, PA (8 miles from Horsham, PA)
- 2 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Demographic Data for Horsham, PA
Moving to Horsham, PA? Find some basic demographic data about Horsham, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Horsham, PA
Highest Education Level
Customer Services in Horsham, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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