Customer Service Jobs in Lancaster, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bio/Pharmaceutical Client Service Representative
- Lancaster, PA
- 5 hours ago
- Lancaster, PA
- 5 hours ago
service experience in a scientific field Prior GMP knowledge The position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed....
- East Petersburg, PA (2 miles from Lancaster, PA)
- 1 day ago
- East Petersburg, PA (2 miles from Lancaster, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
-Prior experience, preferably in retail and/or customer service area is a plus. -Must have prior cash handling experience....
- Ephrata, PA (10 miles from Lancaster, PA)
- 8 days ago
- Ephrata, PA (10 miles from Lancaster, PA)
- 8 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Manheim, PA (9 miles from Lancaster, PA)
- 10 days ago
- Manheim, PA (9 miles from Lancaster, PA)
- 10 days ago
Brady is seeking a Customer Service Representative will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...
Customer Service Representative
- Conestoga, PA (10 miles from Lancaster, PA)
- 10 days ago
- Conestoga, PA (10 miles from Lancaster, PA)
- 10 days ago
The Customer Service Representative makes an impact by- Monitor inventory and generate orders for all assigned DSD accounts....
- Manheim, PA (9 miles from Lancaster, PA)
- 11 days ago
- Manheim, PA (9 miles from Lancaster, PA)
- 11 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Columbia, PA (8 miles from Lancaster, PA)
- 12 days ago
- Columbia, PA (8 miles from Lancaster, PA)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Seasonal Customer Service Representative - Harrisburg Airport
- Middletown, PA (22 miles from Lancaster, PA)
- 13 days ago
- Middletown, PA (22 miles from Lancaster, PA)
- 13 days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Honey Brook, PA (23 miles from Lancaster, PA)
- 14 days ago
- Honey Brook, PA (23 miles from Lancaster, PA)
- 14 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
- Reading, PA (24 miles from Lancaster, PA)
- 15 days ago
- Reading, PA (24 miles from Lancaster, PA)
- 15 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Ephrata, PA (10 miles from Lancaster, PA)
- 15 days ago
- Ephrata, PA (10 miles from Lancaster, PA)
- 15 days ago
Solid work ethic with a commitment to reliability and flexibility within the customer service team....
Customer Service Representative (Full-Time)
- Ronks, PA (9 miles from Lancaster, PA)
- 16 days ago
- Ronks, PA (9 miles from Lancaster, PA)
- 16 days ago
The Customer Service Representatives is responsible for providing the highest quality of customer service for guests and potential guests who are seeking information and/or booking reservations for...
Demographic Data for Lancaster, PA
Moving to Lancaster, PA? Find some basic demographic data about Lancaster, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lancaster, PA
Highest Education Level
Customer Services in Lancaster, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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