Customer Service Jobs in Lancaster, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Middletown, PA (22 miles from Lancaster, PA)
- 1 day ago
- Middletown, PA (22 miles from Lancaster, PA)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Lebanon, PA (16 miles from Lancaster, PA)
- 1 day ago
- Lebanon, PA (16 miles from Lancaster, PA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Veterinary Client Service Representative
- Landisville, PA (5 miles from Lancaster, PA)
- 3 days ago
- Landisville, PA (5 miles from Lancaster, PA)
- 3 days ago
If you love animals, excel in customer service, and enjoy working in a dynamic environment, we'd love for you to join our team!...
Customer Service Representative
- Leola, PA (7 miles from Lancaster, PA)
- 6 days ago
- Leola, PA (7 miles from Lancaster, PA)
- 6 days ago
The Service Department seeks a Customer Service Representative to join our team in Leola PA....
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
- West Lawn, PA (24 miles from Lancaster, PA)
- 7 days ago
- West Lawn, PA (24 miles from Lancaster, PA)
- 7 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative I
- New Holland, PA (13 miles from Lancaster, PA)
- 10 days ago
- New Holland, PA (13 miles from Lancaster, PA)
- 10 days ago
February 26, 2025 | Job ID: 7043 Job Summary Customer Service Representative I We are seeking a motivated and detail-oriented Customer Service Representative I to join our client's team in New Holland...
Customer Service Representative - Diagnostic Lab
- Hershey, PA (21 miles from Lancaster, PA)
- 10 days ago
- Hershey, PA (21 miles from Lancaster, PA)
- 10 days ago
The Patient Services Customer Service Representative 's primary responsibilities will be handling patient billing phone calls, assisting the customer service department with customer phone calls and...
Customer Service Representative (Weekends Only)
- Hershey, PA (21 miles from Lancaster, PA)
- 14 days ago
- Hershey, PA (21 miles from Lancaster, PA)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Susquehanna Printing Company- Customer Service Representative Circulation
- Lancaster, PA
- 16 days ago
- Lancaster, PA
- 16 days ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Environmental Customer Service Representative, Lancaster, PA
- Lancaster, PA
- 19 days ago
- Lancaster, PA
- 19 days ago
Overview At Shamrock, our Customer Service Reps are top-notch communicators, providing industrial and waste customers with helpful support and timely solutions....
Customer Care Representative I
- Denver, PA (15 miles from Lancaster, PA)
- 22 days ago
- Denver, PA (15 miles from Lancaster, PA)
- 22 days ago
Customer Service Consultants handle complex inquiries independently or with very little assistance....
- Ephrata, PA (10 miles from Lancaster, PA)
- 23 days ago
- Ephrata, PA (10 miles from Lancaster, PA)
- 23 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative (Loan Consultant I)
- Lancaster, PA
- 29 days ago
- Lancaster, PA
- 29 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Lancaster, PA
Moving to Lancaster, PA? Find some basic demographic data about Lancaster, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lancaster, PA
Highest Education Level
Customer Services in Lancaster, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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