Customer Service Jobs in Latrobe, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mount Pleasant, PA (10 miles from Latrobe, PA)
- 9 days ago
- Mount Pleasant, PA (10 miles from Latrobe, PA)
- 9 days ago
Qualification: Required Education: High School Diploma/GED or Required Experience: 6 - 12 Months Please specify: Customer service, call center and / or related area....
- Greensburg, PA (8 miles from Latrobe, PA)
- 20 days ago
- Greensburg, PA (8 miles from Latrobe, PA)
- 20 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Representative - Import/Export Specialist
- Monroeville, PA (22 miles from Latrobe, PA)
- 1 day ago
- Monroeville, PA (22 miles from Latrobe, PA)
- 1 day ago
Customer Service Representative - Import/Export Specialist Customer Service Representative - Import/Export Specialist locations USA - Monroeville R D Center USA - Monroeville Plant time type Full time...
Customer Service Representative
- Monroeville, PA (22 miles from Latrobe, PA)
- 2 days ago
- Monroeville, PA (22 miles from Latrobe, PA)
- 2 days ago
Use professional customer service skills to defuse emotional situations and reach resolution....
Customer Service Representative (Monroeville)
- Monroeville, PA (22 miles from Latrobe, PA)
- 2 days ago
- Monroeville, PA (22 miles from Latrobe, PA)
- 2 days ago
Job Identification: 11492 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...
ULINE- Customer Service Representative
- United, PA (7 miles from Latrobe, PA)
- 4 days ago
- United, PA (7 miles from Latrobe, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- North Versailles, PA (23 miles from Latrobe, PA)
- 5 days ago
- North Versailles, PA (23 miles from Latrobe, PA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Greensburg, PA (8 miles from Latrobe, PA)
- 8 days ago
- Greensburg, PA (8 miles from Latrobe, PA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Monroeville, PA (22 miles from Latrobe, PA)
- 9 days ago
- Monroeville, PA (22 miles from Latrobe, PA)
- 9 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Monroeville, PA (22 miles from Latrobe, PA)
- 9 days ago
- Monroeville, PA (22 miles from Latrobe, PA)
- 9 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative - Patient Registration
- Johnstown, PA (24 miles from Latrobe, PA)
- 10 days ago
- Johnstown, PA (24 miles from Latrobe, PA)
- 10 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Export, PA (15 miles from Latrobe, PA)
- 10 days ago
- Export, PA (15 miles from Latrobe, PA)
- 10 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative
- Murrysville, PA (18 miles from Latrobe, PA)
- 11 days ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 11 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative - Bilingual
- United, PA (7 miles from Latrobe, PA)
- 11 days ago
- United, PA (7 miles from Latrobe, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Latrobe, PA
Moving to Latrobe, PA? Find some basic demographic data about Latrobe, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Latrobe, PA
Highest Education Level
Customer Services in Latrobe, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »