Customer Service Jobs in Lebanon, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Dinner/Close Shift
- Harrisburg, PA (24 miles from Lebanon, PA)
- 23 hours ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 23 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
Lancaster area utility company has a need for a Customer Service Representative. Work 8-4:30 pm. Contract possible contract to hire. Work with a great team....
Customer Service Representative
- Wyomissing, PA (23 miles from Lebanon, PA)
- 1 day ago
- Wyomissing, PA (23 miles from Lebanon, PA)
- 1 day ago
Remarketing Customer Service Representative to join their team in Reading PA....
Customer Service Representative
- E Petersburg, PA (14 miles from Lebanon, PA)
- 3 days ago
- E Petersburg, PA (14 miles from Lebanon, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Home Outlet Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 6 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 6 days ago
Home Outlet Customer Service Representative Home Outlet of Harrisburg 4247 Union Deposit Road Harrisburg, Pennsylvania Hidden (8748) Regular Full-Time USD $17.00/Hr....
- Harrisburg, PA (24 miles from Lebanon, PA)
- 7 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 7 days ago
service....
Claim Customer Service Representative - Part Time
- Lancaster, PA (16 miles from Lebanon, PA)
- 9 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 9 days ago
Job Summary Donegal Insurance Group has an opening for a part-time Claim Customer Service Representative (CCSR) in our Claims Service Center....
- Linglestown, PA (20 miles from Lebanon, PA)
- 9 days ago
- Linglestown, PA (20 miles from Lebanon, PA)
- 9 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Float Customer Service Representative I
- Intercourse, PA (24 miles from Lebanon, PA)
- 9 days ago
- Intercourse, PA (24 miles from Lebanon, PA)
- 9 days ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Hiring Now Billing / Customer Service Representative in Lititz, PA!
- Lititz, PA (10 miles from Lebanon, PA)
- 9 days ago
- Lititz, PA (10 miles from Lebanon, PA)
- 9 days ago
We have openings for receptionist, data entry, customer service, customer service associate, customer service representative, customer service specialist, call center customer service, collections,...
- Ephrata, PA (16 miles from Lebanon, PA)
- 10 days ago
- Ephrata, PA (16 miles from Lebanon, PA)
- 10 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Susquehanna Printing Company- PT and FT Customer Service Representative Circulation
- Lancaster, PA (16 miles from Lebanon, PA)
- 11 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 11 days ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
- Harrisburg, PA (24 miles from Lebanon, PA)
- 11 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 11 days ago
Join Us as an Inbound Customer Service Representative and Start Your Next Adventure! Are you a customer service pro with a strong work history and a knack for problem-solving?...
Customer Service Representative - 042925 -3728228
- Ephrata, PA (16 miles from Lebanon, PA)
- 12 days ago
- Ephrata, PA (16 miles from Lebanon, PA)
- 12 days ago
FLSA Status: Non-Exempt Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties: Essential Duties and...
Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 13 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 13 days ago
.- That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...
Demographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lebanon, PA
Highest Education Level
Customer Services in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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