Customer Service Jobs in Lehighton, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Vendor Relations & Third-Party Risk Management Senior Customer Service Representative
- Bethlehem, PA (24 miles from Lehighton, PA)
- 13 hours ago
- Bethlehem, PA (24 miles from Lehighton, PA)
- 13 hours ago
Effectively de-escalate customer service and partner issues and present clear solutions with timelines....
Retail Customer Service Cashier
- Hamburg, PA (24 miles from Lehighton, PA)
- 1 day ago
- Hamburg, PA (24 miles from Lehighton, PA)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Support Associate - CSA
- Bethlehem, PA (24 miles from Lehighton, PA)
- 1 day ago
- Bethlehem, PA (24 miles from Lehighton, PA)
- 1 day ago
service or operations support experience Excellent customer service skills with the ability to effectively empathize and prioritize the needs of a diverse customer base Effective communication both...
Customer Service Representative
- Hokendauqua, PA (15 miles from Lehighton, PA)
- 1 day ago
- Hokendauqua, PA (15 miles from Lehighton, PA)
- 1 day ago
All Holcim Jobs Customer Service Representative - Full Time Holcim - Hokendauqua, PA Posted on 04/17/25 (Ref: PA6nS3gOg7) COMPANY OVERVIEW Holcim is planning to spin-off its North American Business...
Customer Service Representative
- Allentown, PA (19 miles from Lehighton, PA)
- 1 day ago
- Allentown, PA (19 miles from Lehighton, PA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Whitehall, PA (15 miles from Lehighton, PA)
- 2 days ago
- Whitehall, PA (15 miles from Lehighton, PA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Bethlehem, PA (24 miles from Lehighton, PA)
- 4 days ago
- Bethlehem, PA (24 miles from Lehighton, PA)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate - Temporary
- Allentown, PA (19 miles from Lehighton, PA)
- 4 days ago
- Allentown, PA (19 miles from Lehighton, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
ULINE- Customer Service Representative
- Allentown, PA (19 miles from Lehighton, PA)
- 5 days ago
- Allentown, PA (19 miles from Lehighton, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Bethlehem, PA (24 miles from Lehighton, PA)
- 5 days ago
- Bethlehem, PA (24 miles from Lehighton, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Walnutport, PA (9 miles from Lehighton, PA)
- 5 days ago
- Walnutport, PA (9 miles from Lehighton, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Freeland, PA (15 miles from Lehighton, PA)
- 5 days ago
- Freeland, PA (15 miles from Lehighton, PA)
- 5 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative $17 hourly
- Whitehall, PA (15 miles from Lehighton, PA)
- 6 days ago
- Whitehall, PA (15 miles from Lehighton, PA)
- 6 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Pharmacy Customer Service Associate
- Palmer Township, PA (23 miles from Lehighton, PA)
- 6 days ago
- Palmer Township, PA (23 miles from Lehighton, PA)
- 6 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Call Center Customer Service Representative
- Allentown, PA (19 miles from Lehighton, PA)
- 8 days ago
- Allentown, PA (19 miles from Lehighton, PA)
- 8 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Demographic Data for Lehighton, PA
Moving to Lehighton, PA? Find some basic demographic data about Lehighton, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lehighton, PA
Highest Education Level
Customer Services in Lehighton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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