Customer Service Jobs in Mechanicsburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Omnicare
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
Join Us as a Bilingual Inbound Customer Service Representative!**Take the leap into an opportunity where your professionalism, dedication, and attention to detail shine....
Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
We're seeking ** Inbound Customer Service Representatives** ready to make a meaningful impact in a supportive, structured environment....
Pharmacy Customer Service Associate
- York, PA (17 miles from Mechanicsburg, PA)
- 3 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Enola, PA (3 miles from Mechanicsburg, PA)
- 3 days ago
- Enola, PA (3 miles from Mechanicsburg, PA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Distribution Center Customer Service Associate
- New Kingstown, PA (3 miles from Mechanicsburg, PA)
- 4 days ago
- New Kingstown, PA (3 miles from Mechanicsburg, PA)
- 4 days ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Spanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 4 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 4 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCall Center Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
Skills Customer service, Microsoft office, data entry, Call center, Customer support, Customer service skills, Customer service oriented Additional Skills & Qualifications Must Haves: 1....
Customer Service Representative (Branch)
- York, PA (17 miles from Mechanicsburg, PA)
- 7 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 7 days ago
The Customer Service Rep will answer customer inquiries, enter and successfully process orders (50-100 daily) via the AS400....
Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
The Customer Service Representative works within a fast-paced inbound call center and provides customer service via telephone, written, or internet correspondence to agent and policyholders....
Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
Hiring Customer Service Representatives in Harrisburg, PA! First 90 days of training on-site/ in office in Harrisburg!...
Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement....
Dispensary Associate - Part Time
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 8 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 8 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Seasonal Customer Service Representative - Harrisburg Airport
- Middletown, PA (16 miles from Mechanicsburg, PA)
- 12 days ago
- Middletown, PA (16 miles from Mechanicsburg, PA)
- 12 days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Mechanicsburg, PA
Moving to Mechanicsburg, PA? Find some basic demographic data about Mechanicsburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mechanicsburg, PA
Highest Education Level
Customer Services in Mechanicsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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