Customer Service Jobs in Milford, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Middletown, NY (22 miles from Milford, PA)
- 3 days ago
- Middletown, NY (22 miles from Milford, PA)
- 3 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Care Representative I
- Middletown, NY (22 miles from Milford, PA)
- 4 days ago
- Middletown, NY (22 miles from Milford, PA)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
- East Stroudsburg, PA (24 miles from Milford, PA)
- 4 days ago
- East Stroudsburg, PA (24 miles from Milford, PA)
- 4 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Franklin, NJ (21 miles from Milford, PA)
- 5 days ago
- Franklin, NJ (21 miles from Milford, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Stroudsburg, PA (24 miles from Milford, PA)
- 12 days ago
- East Stroudsburg, PA (24 miles from Milford, PA)
- 12 days ago
Handle other customer requests or issues that may or may not relate directly to an order, process sample requests and assist in handling general office duties that are assigned to the customer service...
Retail Customer Service Associate
- Middletown, NY (22 miles from Milford, PA)
- 16 days ago
- Middletown, NY (22 miles from Milford, PA)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
Physician Customer Service Associate
- Middletown, NY (22 miles from Milford, PA)
- 45+ days ago
- Middletown, NY (22 miles from Milford, PA)
- 45+ days ago
Service Associate on our Physician Service Center team at/in Garnet Health Doctors....
- East Stroudsburg, PA (24 miles from Milford, PA)
- 60+ days ago
- East Stroudsburg, PA (24 miles from Milford, PA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Sussex, NJ (16 miles from Milford, PA)
- 28 days ago
- Sussex, NJ (16 miles from Milford, PA)
- 28 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative (Phone, Email, Chat Support)
- Franklin, NJ (21 miles from Milford, PA)
- 45+ days ago
- Franklin, NJ (21 miles from Milford, PA)
- 45+ days ago
service experience preferred but not always required.Types of Customer Service Roles:Phone Support Representative - Handles inbound and outbound calls.Email Support Representative - Responds to customer...
Customer Service Representative - Crystal Run Healthcare - Middletown, NY
- Middletown, NY (22 miles from Milford, PA)
- 60+ days ago
- Middletown, NY (22 miles from Milford, PA)
- 60+ days ago
Primary Responsibilities: Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls Resolve customer service...
Customer Service Representative
- Middletown, NY (22 miles from Milford, PA)
- 90+ days ago
- Middletown, NY (22 miles from Milford, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Milford, PA
Moving to Milford, PA? Find some basic demographic data about Milford, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Milford, PA
Highest Education Level
Customer Services in Milford, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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