Customer Service Jobs in Monaca, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Cranberry Township, PA (12 miles from Monaca, PA)
- 1 day ago
- Cranberry Township, PA (12 miles from Monaca, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Liverpool, OH (13 miles from Monaca, PA)
- 4 days ago
- East Liverpool, OH (13 miles from Monaca, PA)
- 4 days ago
Including overseeing the other customer service supervisors. Sufficient math skills to use cash register and complete paperwork. Follow cash and banking procedures accurately....
Dispensary Associate-PT (Cranberry)
- Cranberry Twp, PA (12 miles from Monaca, PA)
- 4 days ago
- Cranberry Twp, PA (12 miles from Monaca, PA)
- 4 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Freedom, PA (6 miles from Monaca, PA)
- 5 days ago
- Freedom, PA (6 miles from Monaca, PA)
- 5 days ago
Customer Service Rep Wanted in Freedom, PA! Are you a friendly and resilient Customer Service Representative looking to join a growing team?...
Customer Service Representative - Columbiana
- Columbiana, OH (24 miles from Monaca, PA)
- 9 days ago
- Columbiana, OH (24 miles from Monaca, PA)
- 9 days ago
Cash handling and customer service experience preferred....
Retail Customer Service Cashier
- Cranberry Township, PA (12 miles from Monaca, PA)
- 9 days ago
- Cranberry Township, PA (12 miles from Monaca, PA)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Columbiana, OH (24 miles from Monaca, PA)
- 9 days ago
- Columbiana, OH (24 miles from Monaca, PA)
- 9 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (12 miles from Monaca, PA)
- 12 days ago
- Warrendale, PA (12 miles from Monaca, PA)
- 12 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Retail Customer Service Associate
- Mars, PA (14 miles from Monaca, PA)
- 12 days ago
- Mars, PA (14 miles from Monaca, PA)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Coraopolis, PA (12 miles from Monaca, PA)
- 13 days ago
- Coraopolis, PA (12 miles from Monaca, PA)
- 13 days ago
QUALIFICATIONS: High school diploma or equivalent Experience in customer facing role such as customer service, retail, food service, hospitality (part-time okay) High speed internet Ethernet port Microsoft...
Remote WorkDispensary Associate - Part Time
- Cranberry Township, PA (12 miles from Monaca, PA)
- 13 days ago
- Cranberry Township, PA (12 miles from Monaca, PA)
- 13 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative 3
- Columbiana, OH (24 miles from Monaca, PA)
- 13 days ago
- Columbiana, OH (24 miles from Monaca, PA)
- 13 days ago
Maintain a balanced cash drawer and perform within the Customer Service Performance Parameters....
- Coraopolis, PA (12 miles from Monaca, PA)
- 17 days ago
- Coraopolis, PA (12 miles from Monaca, PA)
- 17 days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what theyre looking for....
Retail Customer Service Associate Full Time
- Pittsburgh, PA (16 miles from Monaca, PA)
- 19 days ago
- Pittsburgh, PA (16 miles from Monaca, PA)
- 19 days ago
service to members....
Customer Service Representative
- Aliquippa, PA (4 miles from Monaca, PA)
- 21 days ago
- Aliquippa, PA (4 miles from Monaca, PA)
- 21 days ago
Contribute to a company dedicated to excellence in customer service....
Demographic Data for Monaca, PA
Moving to Monaca, PA? Find some basic demographic data about Monaca, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Monaca, PA
Highest Education Level
Customer Services in Monaca, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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