Customer Service Jobs in Monroeville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Customer Service Representative

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 6 hours ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 6 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • United, PA (19 miles from Monroeville, PA)
  • 8 hours ago
  • United, PA (19 miles from Monroeville, PA)
  • 8 hours ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 17 hours ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative II

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 21 hours ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 21 hours ago

QUALIFICATIONS Required Work Experience: Two (2) to three (3) years customer service and/or related health care experience required....

Customer Service Associate - Temporary

  • McMurray, PA (22 miles from Monroeville, PA)
  • 1 day ago
  • McMurray, PA (22 miles from Monroeville, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 4 days ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 4 days ago

Customer Service Associate - Customer Service Center Pittsburgh, PA TODAY 21178754 Summary Pittsburgh, PA Competitive Salary 1 Years Experience High school graduate or equivalency certificate (GED)...

Customer Service Associate - Customer Service Center

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 4 days ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 4 days ago

High school diploma or GED required.Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred.Previous contact center...

Customer Service Representative - Second Shift

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 5 days ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 5 days ago

Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Customer Service Representative

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 5 days ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 5 days ago

Description Starting Salary: $21.50/ hour Start Date: May 12th, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Retail Customer Service Associate

  • Greensburg, PA (13 miles from Monroeville, PA)
  • 6 days ago
  • Greensburg, PA (13 miles from Monroeville, PA)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Irwin, PA (6 miles from Monroeville, PA)
  • 7 days ago
  • Irwin, PA (6 miles from Monroeville, PA)
  • 7 days ago

Support Customer Service Manager with special projects as requested....

Associate, Client Service Representative II

  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 8 days ago
  • Pittsburgh, PA (7 miles from Monroeville, PA)
  • 8 days ago

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible...

Remote - Customer Service Representative

  • United, PA (19 miles from Monroeville, PA)
  • 8 days ago
  • United, PA (19 miles from Monroeville, PA)
  • 8 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

Bilingual Customer Service Representative

  • Canonsburg, PA (22 miles from Monroeville, PA)
  • 8 days ago
  • Canonsburg, PA (22 miles from Monroeville, PA)
  • 8 days ago

Bilingual Customer Service Representative NovaCare Rehabilitation - 3.2 Canonsburg, PA Job Details Full-time From $16 an hour 1 day ago Benefits Dental insurance Paid time off Vision insurance 401(k...

Veterinary Client Service Representative- Day Shift

  • McMurray, PA (22 miles from Monroeville, PA)
  • 8 days ago
  • McMurray, PA (22 miles from Monroeville, PA)
  • 8 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Demographic Data for Monroeville, PA

Moving to Monroeville, PA? Find some basic demographic data about Monroeville, PA below.

Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Monroeville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Monroeville, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monroeville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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