Customer Service Jobs in Monroeville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Greensburg, PA (13 miles from Monroeville, PA)
- 30+ days ago
- Greensburg, PA (13 miles from Monroeville, PA)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 hour ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 hour ago
The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone...
Customer Service Representative /Inside Sales
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 hour ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 hour ago
Employee Type: Regular Who we are LANXESS is a leading specialty chemicals company with sales of EUR 6.7 billion in 2023. The company currently has about 12,800 employees in 32 countries. Our core...
Airline Customer Service Agent Part Time - PIT Airport
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 7 hours ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 7 hours ago
Interpersonal skills (e.g., customer service, dependability). Work values (e.g., responsibility, honesty, integrity). Knowledge of basic arithmetic and mathematics....
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Retail Customer Service Associate
- Greensburg, PA (13 miles from Monroeville, PA)
- 22 hours ago
- Greensburg, PA (13 miles from Monroeville, PA)
- 22 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
Customer Service Representative I
- Saxonburg, PA (21 miles from Monroeville, PA)
- 3 days ago
- Saxonburg, PA (21 miles from Monroeville, PA)
- 3 days ago
Customer Service Representative I Location: Saxonburg, PA Luxfer Powders is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products and services to technology...
- New Kensington, PA (11 miles from Monroeville, PA)
- 3 days ago
- New Kensington, PA (11 miles from Monroeville, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (CSR)
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
Customer Service Representative (CSR)OverviewThe role of a Customer Service Representative is crucial to our organization as they serve as the first point of contact for our customers....
Customer Service Agent Part Time
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....
- United, PA (19 miles from Monroeville, PA)
- 4 days ago
- United, PA (19 miles from Monroeville, PA)
- 4 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Retail Customer Service Associate Part Time
- Pittsburgh, PA (17 miles from Monroeville, PA)
- 4 days ago
- Pittsburgh, PA (17 miles from Monroeville, PA)
- 4 days ago
service to members....
Customer Service Representative
- United, PA (19 miles from Monroeville, PA)
- 4 days ago
- United, PA (19 miles from Monroeville, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Cashier & Customer Service Associate (12 - 20 hrs / wk)
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 7 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 7 days ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 7 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 7 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Service Cashier
- Sarver, PA (22 miles from Monroeville, PA)
- 7 days ago
- Sarver, PA (22 miles from Monroeville, PA)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Monroeville, PA
Moving to Monroeville, PA? Find some basic demographic data about Monroeville, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Monroeville, PA
Highest Education Level
Customer Services in Monroeville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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