Customer Service Jobs in Newville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Carlisle, PA (11 miles from Newville, PA)
- 1 day ago
- Carlisle, PA (11 miles from Newville, PA)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Team Member
- Gettysburg, PA (24 miles from Newville, PA)
- 3 days ago
- Gettysburg, PA (24 miles from Newville, PA)
- 3 days ago
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Enola, PA (22 miles from Newville, PA)
- 6 days ago
- Enola, PA (22 miles from Newville, PA)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Distribution Center Customer Service Associate
- New Kingstown, PA (17 miles from Newville, PA)
- 7 days ago
- New Kingstown, PA (17 miles from Newville, PA)
- 7 days ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Customer Service Representative (Dispatcher)
- Chambersburg, PA (21 miles from Newville, PA)
- 9 days ago
- Chambersburg, PA (21 miles from Newville, PA)
- 9 days ago
Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required....
- Mechanicsburg, PA (20 miles from Newville, PA)
- 10 days ago
- Mechanicsburg, PA (20 miles from Newville, PA)
- 10 days ago
Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement....
Customer Service Representative - 55024_cp
- Chambersburg, PA (21 miles from Newville, PA)
- 18 days ago
- Chambersburg, PA (21 miles from Newville, PA)
- 18 days ago
Customer Service Representative - 55024_cp DESCRIPTION/RESPONSIBILITIES: Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient...
Monolingual/Bilingual Customer Service Representative Enrollment Specialist Remote
- Mechanicsburg, PA (20 miles from Newville, PA)
- 19 days ago
- Mechanicsburg, PA (20 miles from Newville, PA)
- 19 days ago
Monolingual/Bilingual Customer Service Representative Enrollment Specialist Remote Mechanicsburg, PA Remote Job 1 DAYS AGO 21263655 Summary Mechanicsburg, PA Remote Job $17.50 per Year 0 Years Experience...
Remote WorkMaintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Retail Customer Service Associate
- Mechanicsburg, PA (20 miles from Newville, PA)
- 30+ days ago
- Mechanicsburg, PA (20 miles from Newville, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6520 Carlisle Pike Ste 250, Mechanicsburg...
Customer Service Representative
- Loysville, PA (13 miles from Newville, PA)
- 30+ days ago
- Loysville, PA (13 miles from Newville, PA)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Chambersburg, PA (21 miles from Newville, PA)
- 30+ days ago
- Chambersburg, PA (21 miles from Newville, PA)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Mechanicsburg, PA (20 miles from Newville, PA)
- 45+ days ago
- Mechanicsburg, PA (20 miles from Newville, PA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Carlisle Barracks, PA (11 miles from Newville, PA)
- 90+ days ago
- Carlisle Barracks, PA (11 miles from Newville, PA)
- 90+ days ago
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...
Supervisory Customer Experience Associate - CB
- Carlisle Barracks, PA (11 miles from Newville, PA)
- 90+ days ago
- Carlisle Barracks, PA (11 miles from Newville, PA)
- 90+ days ago
Job Description Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to...
Demographic Data for Newville, PA
Moving to Newville, PA? Find some basic demographic data about Newville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newville, PA
Highest Education Level
Customer Services in Newville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »