Customer Service Jobs in Palmyra, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 60 Jobs

Customer Service Representative - Part Time

  • Ephrata, PA (23 miles from Palmyra, PA)
  • 9 hours ago
  • Ephrata, PA (23 miles from Palmyra, PA)
  • 9 hours ago

Our Customer Service Representatives are the first and main point of contact for our customers....

Medical Equipment Customer Service Representative

  • Mechanicsburg, PA (23 miles from Palmyra, PA)
  • 20 hours ago
  • Mechanicsburg, PA (23 miles from Palmyra, PA)
  • 20 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

CUSTOMER SERVICE ASSOCIATE III-Hybrid

  • Middletown, PA (10 miles from Palmyra, PA)
  • 1 day ago
  • Middletown, PA (10 miles from Palmyra, PA)
  • 1 day ago

Position Responsibilities: General Customer Service Process customer orders/changes according to established department policies and procedures....

Customer Service Representative

  • Lancaster, PA (20 miles from Palmyra, PA)
  • 1 day ago
  • Lancaster, PA (20 miles from Palmyra, PA)
  • 1 day ago

The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....

Customer Experience Associate

  • Mount Joy, PA (13 miles from Palmyra, PA)
  • 2 days ago
  • Mount Joy, PA (13 miles from Palmyra, PA)
  • 2 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Remote Customer Service Representative

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 2 days ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 2 days ago

Pearl Interactive Network Remote Customer Service Representative in Harrisburg , Pennsylvania Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Customer Care Representative- Enterprise

  • Jonestown, PA (11 miles from Palmyra, PA)
  • 2 days ago
  • Jonestown, PA (11 miles from Palmyra, PA)
  • 2 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Remote Work

Customer Relations Associate - Part Time

  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 3 days ago
  • Harrisburg, PA (15 miles from Palmyra, PA)
  • 3 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Associate - Temporary

  • Lancaster, PA (20 miles from Palmyra, PA)
  • 3 days ago
  • Lancaster, PA (20 miles from Palmyra, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • York, PA (23 miles from Palmyra, PA)
  • 4 days ago
  • York, PA (23 miles from Palmyra, PA)
  • 4 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Retail Customer Service Cashier

  • Middletown, PA (10 miles from Palmyra, PA)
  • 4 days ago
  • Middletown, PA (10 miles from Palmyra, PA)
  • 4 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Lebanon, PA (8 miles from Palmyra, PA)
  • 4 days ago
  • Lebanon, PA (8 miles from Palmyra, PA)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Veterinary Client Service Representative

  • Landisville, PA (16 miles from Palmyra, PA)
  • 6 days ago
  • Landisville, PA (16 miles from Palmyra, PA)
  • 6 days ago

If you love animals, excel in customer service, and enjoy working in a dynamic environment, we'd love for you to join our team!...

Dispensary Associate - Part Time

  • York, PA (23 miles from Palmyra, PA)
  • 7 days ago
  • York, PA (23 miles from Palmyra, PA)
  • 7 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Call Center Customer Service Representative

  • Swatara, PA (10 miles from Palmyra, PA)
  • 7 days ago
  • Swatara, PA (10 miles from Palmyra, PA)
  • 7 days ago

We are currently seeking candidates for a Call Center Customer Service Representative position with EZ Pass....

Demographic Data for Palmyra, PA

Moving to Palmyra, PA? Find some basic demographic data about Palmyra, PA below.


Local
National
23,496
387
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Palmyra, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Palmyra, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Palmyra, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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