Customer Service Jobs in Philadelphia, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Evesham, NJ (15 miles from Philadelphia, PA)
- 1 day ago
- Liberty Mutual Insurance
- Evesham, NJ (15 miles from Philadelphia, PA)
- 1 day ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkWhat you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Wilmington, DE (24 miles from Philadelphia, PA)
- 8 hours ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 8 hours ago
Travel Required: No Shift: Day Duration: No End Date Job Function: Customer Service...
Customer Service Representative Specialist Senior
- Philadelphia, PA
- 8 hours ago
- Philadelphia, PA
- 8 hours ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
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Pharmacy Customer Service Associate
- Springfield, PA (9 miles from Philadelphia, PA)
- 8 hours ago
- Springfield, PA (9 miles from Philadelphia, PA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Springfield, PA (9 miles from Philadelphia, PA)
- 8 hours ago
- Springfield, PA (9 miles from Philadelphia, PA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Cinnaminson, NJ (9 miles from Philadelphia, PA)
- 9 hours ago
- Cinnaminson, NJ (9 miles from Philadelphia, PA)
- 9 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2521 ROUTE 130 S, CINNAMINSON, NJ...
- Conshohocken, PA (11 miles from Philadelphia, PA)
- 10 hours ago
- Conshohocken, PA (11 miles from Philadelphia, PA)
- 10 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Loss Prevention Customer Service Associate II
- Levittown, PA (23 miles from Philadelphia, PA)
- 14 hours ago
- Levittown, PA (23 miles from Philadelphia, PA)
- 14 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Philadelphia, PA
- 16 hours ago
- Philadelphia, PA
- 16 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- Woodbury, NJ (9 miles from Philadelphia, PA)
- 17 hours ago
- Woodbury, NJ (9 miles from Philadelphia, PA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Woodbury, NJ (9 miles from Philadelphia, PA)
- 17 hours ago
- Woodbury, NJ (9 miles from Philadelphia, PA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Havertown, PA (8 miles from Philadelphia, PA)
- 1 day ago
- Havertown, PA (8 miles from Philadelphia, PA)
- 1 day ago
Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....
- Folcroft, PA (7 miles from Philadelphia, PA)
- 1 day ago
- Folcroft, PA (7 miles from Philadelphia, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Specialist
- Fairless Hills, PA (23 miles from Philadelphia, PA)
- 2 days ago
- Fairless Hills, PA (23 miles from Philadelphia, PA)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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