Customer Service Jobs in Philadelphia, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Front Desk - Part Time
- Norristown, PA (15 miles from Philadelphia, PA)
- 2 days ago
- Norristown, PA (15 miles from Philadelphia, PA)
- 2 days ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
- Malvern, PA (20 miles from Philadelphia, PA)
- 60+ days ago
- Malvern, PA (20 miles from Philadelphia, PA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Magnolia, NJ (9 miles from Philadelphia, PA)
- 3 hours ago
- Magnolia, NJ (9 miles from Philadelphia, PA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
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Customer Service Representative
- Sewell, NJ (13 miles from Philadelphia, PA)
- 16 hours ago
- Sewell, NJ (13 miles from Philadelphia, PA)
- 16 hours ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with BWP1 LLCWe are...
Remote WorkCustomer Service Representative
- Newtown, PA (24 miles from Philadelphia, PA)
- 16 hours ago
- Newtown, PA (24 miles from Philadelphia, PA)
- 16 hours ago
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.Our focus...
- Springfield, PA (9 miles from Philadelphia, PA)
- 19 hours ago
- Springfield, PA (9 miles from Philadelphia, PA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warminster, PA (18 miles from Philadelphia, PA)
- 20 hours ago
- Warminster, PA (18 miles from Philadelphia, PA)
- 20 hours ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative (Level 1 - Vaccines)
- Collegeville, PA (21 miles from Philadelphia, PA)
- 20 hours ago
- Collegeville, PA (21 miles from Philadelphia, PA)
- 20 hours ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Client Service Representative - Front Desk/Business Office
- Norristown, PA (15 miles from Philadelphia, PA)
- 23 hours ago
- Norristown, PA (15 miles from Philadelphia, PA)
- 23 hours ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
Customer Service Representative
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 1 day ago
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 1 day ago
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
Customer Service Representative
- Bala Cynwyd, PA (5 miles from Philadelphia, PA)
- 1 day ago
- Bala Cynwyd, PA (5 miles from Philadelphia, PA)
- 1 day ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Swedesboro, NJ (16 miles from Philadelphia, PA)
- 1 day ago
- Swedesboro, NJ (16 miles from Philadelphia, PA)
- 1 day ago
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
- Lansdale, PA (20 miles from Philadelphia, PA)
- 2 days ago
- Lansdale, PA (20 miles from Philadelphia, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Fort Washington, PA (12 miles from Philadelphia, PA)
- 2 days ago
- Fort Washington, PA (12 miles from Philadelphia, PA)
- 2 days ago
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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