Customer Service Jobs in Philadelphia, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Urgent Care
- Wayne, PA (14 miles from Philadelphia, PA)
- 1 day ago
- Wayne, PA (14 miles from Philadelphia, PA)
- 1 day ago
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
- Norristown, PA (15 miles from Philadelphia, PA)
- 1 day ago
- Norristown, PA (15 miles from Philadelphia, PA)
- 1 day ago
Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Pharmacy Customer Service Associate
- Sicklerville, NJ (18 miles from Philadelphia, PA)
- 5 hours ago
- Sicklerville, NJ (18 miles from Philadelphia, PA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Customer Service Representative - Remote
- Malvern, PA (20 miles from Philadelphia, PA)
- 5 hours ago
- Malvern, PA (20 miles from Philadelphia, PA)
- 5 hours ago
Job Overview:We are looking for a dedicated Customer Service Representative that handles phone inquiries related to benefits, eligibility, and claims for various healthcare plans....
Remote WorkCustomer Service Associate - Temporary
- Wilmington, DE (24 miles from Philadelphia, PA)
- 5 hours ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- North Wales, PA (17 miles from Philadelphia, PA)
- 5 hours ago
- North Wales, PA (17 miles from Philadelphia, PA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bensalem, PA (15 miles from Philadelphia, PA)
- 5 hours ago
- Bensalem, PA (15 miles from Philadelphia, PA)
- 5 hours ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown, with...
Customer Service Representative
- Churchville, PA (18 miles from Philadelphia, PA)
- 5 hours ago
- Churchville, PA (18 miles from Philadelphia, PA)
- 5 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Client Service Representative - Commercial Lines
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 7 hours ago
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 7 hours ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (Level 1)
- Collegeville, PA (21 miles from Philadelphia, PA)
- 15 hours ago
- Collegeville, PA (21 miles from Philadelphia, PA)
- 15 hours ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Retail Customer Service Associate
- Turnersville, NJ (13 miles from Philadelphia, PA)
- 16 hours ago
- Turnersville, NJ (13 miles from Philadelphia, PA)
- 16 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Philadelphia, PA (7 miles from Philadelphia, PA)
- 17 hours ago
- Philadelphia, PA (7 miles from Philadelphia, PA)
- 17 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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