Customer Service Jobs in Pittsburgh, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Summer Customer Service Representative - Southpointe
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 2 hours ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 2 hours ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Bellevue
- Pittsburgh, PA
- 2 hours ago
- Pittsburgh, PA
- 2 hours ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Lead Customer Service Representative, Full or Part Time
- Oakdale, PA (16 miles from Pittsburgh, PA)
- 15 hours ago
- Oakdale, PA (16 miles from Pittsburgh, PA)
- 15 hours ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Amazon Locker+ Customer Service Associate
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 16 hours ago
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 16 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative - Import/Export Specialist
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 1 day ago
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 1 day ago
Customer Service Representative - Import/Export Specialist Customer Service Representative - Import/Export Specialist locations USA - Monroeville R D Center USA - Monroeville Plant time type Full time...
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 1 day ago
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 1 day ago
Use professional customer service skills to defuse emotional situations and reach resolution....
Customer Service Representative (Monroeville)
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 2 days ago
- Monroeville, PA (7 miles from Pittsburgh, PA)
- 2 days ago
Job Identification: 11492 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...
Customer Service Representative - Patient Registration - Team Lead
- Pittsburgh, PA
- 2 days ago
- Pittsburgh, PA
- 2 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Customer Service Associate - Temporary
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 2 days ago
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This role requires solid customer service experience, interest in working in a financial/investment environment, strong attention to detail, organizational and multi-tasking skills, and the ability...
Remote WorkULINE- Customer Service Representative
- United, PA (23 miles from Pittsburgh, PA)
- 3 days ago
- United, PA (23 miles from Pittsburgh, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Associate - Nights/Weekends
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 5 days ago
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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