Customer Service Jobs in Pottstown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (22 miles from Pottstown, PA)
- 4 days ago
- Pennridge Animal Hospital
- Perkasie, PA (22 miles from Pottstown, PA)
- 4 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Support Associate - CSA
- Coopersburg, PA (20 miles from Pottstown, PA)
- 12 hours ago
- Coopersburg, PA (20 miles from Pottstown, PA)
- 12 hours ago
service or operations support experience Excellent customer service skills with the ability to effectively empathize and prioritize the needs of a diverse customer base Effective communication both...
Customer Service Representative
- Reading, PA (18 miles from Pottstown, PA)
- 19 hours ago
- Reading, PA (18 miles from Pottstown, PA)
- 19 hours ago
Handle incoming sales and customer service calls in our busy Corporate Sales Center Explain sales procedures and respond to inquiries Input customer information into the Salesforce.com database Coordinate...
Client Service Representative, National Accounts
- King of Prussia, PA (16 miles from Pottstown, PA)
- 1 day ago
- King of Prussia, PA (16 miles from Pottstown, PA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Oaks, PA (12 miles from Pottstown, PA)
- 1 day ago
- Oaks, PA (12 miles from Pottstown, PA)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Bilingual Customer Service Representative (Spanish)
- Reading, PA (18 miles from Pottstown, PA)
- 2 days ago
- Reading, PA (18 miles from Pottstown, PA)
- 2 days ago
Title: Bilingual Care Supervisor Function or Dept.: Operations Category: Branch Administration Location: Reports to: Care Manager FLSA Classification: Non-Exempt Help at Home is the nations...
Customer Service Representative - New Britain
- New Britain, PA (24 miles from Pottstown, PA)
- 3 days ago
- New Britain, PA (24 miles from Pottstown, PA)
- 3 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
- Exton, PA (15 miles from Pottstown, PA)
- 3 days ago
- Exton, PA (15 miles from Pottstown, PA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Phoenixville, PA (10 miles from Pottstown, PA)
- 3 days ago
- Phoenixville, PA (10 miles from Pottstown, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- West Chester, PA (18 miles from Pottstown, PA)
- 4 days ago
- West Chester, PA (18 miles from Pottstown, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Gilbertsville, PA (3 miles from Pottstown, PA)
- 4 days ago
- Gilbertsville, PA (3 miles from Pottstown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Hilltown, PA (19 miles from Pottstown, PA)
- 4 days ago
- Hilltown, PA (19 miles from Pottstown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Associate - (Product Development) (Hybrid)
- Lansdale, PA (17 miles from Pottstown, PA)
- 4 days ago
- Lansdale, PA (17 miles from Pottstown, PA)
- 4 days ago
service principles and practices to utilize them for handling customer queries on the phone Experience with warranty and complaint processing Have a strong work ethic and sense of urgency with ability...
Bilingual Customer Service Representative
- Reading, PA (18 miles from Pottstown, PA)
- 5 days ago
- Reading, PA (18 miles from Pottstown, PA)
- 5 days ago
Temp-to-Hire Bilingual Customer Service Representative in Reading, PA! This is a temp-to-hire role starting at $18/hr, with the opportunity to earn $28/hr if hired on by the company!...
- Reading, PA (18 miles from Pottstown, PA)
- 5 days ago
- Reading, PA (18 miles from Pottstown, PA)
- 5 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Pottstown, PA
Moving to Pottstown, PA? Find some basic demographic data about Pottstown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pottstown, PA
Highest Education Level
Customer Services in Pottstown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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