Customer Service Jobs in Pottsville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Nesquehoning, PA (24 miles from Pottsville, PA)
- moments ago
- Nesquehoning, PA (24 miles from Pottsville, PA)
- moments ago
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout...
Customer Service Representative
- Hegins, PA (12 miles from Pottsville, PA)
- 1 day ago
- Hegins, PA (12 miles from Pottsville, PA)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Care Representative- Enterprise
- Jonestown, PA (21 miles from Pottsville, PA)
- 4 days ago
- Jonestown, PA (21 miles from Pottsville, PA)
- 4 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Remote Work- Shamokin, PA (12 miles from Pottsville, PA)
- 6 days ago
- Shamokin, PA (12 miles from Pottsville, PA)
- 6 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Appliance Sales Customer Service Associate
- Saint Clair, PA (4 miles from Pottsville, PA)
- 10 days ago
- Saint Clair, PA (4 miles from Pottsville, PA)
- 10 days ago
All associates must have a commitment to customer service and be able to communicate well with others. CLICK APPLY and go to Employer web site to complete the application process....
Role models outstanding customer service....
Customer Care Representative - Regional Omnichannel
- Jonestown, PA (21 miles from Pottsville, PA)
- 29 days ago
- Jonestown, PA (21 miles from Pottsville, PA)
- 29 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Customer Care Representative - Omnichannel
- Jonestown, PA (21 miles from Pottsville, PA)
- 30+ days ago
- Jonestown, PA (21 miles from Pottsville, PA)
- 30+ days ago
EDUCATION and EXPERIENCE: High school diploma or the equivalent required Minimum of one year of customer service experience required Minimum of one year of MSC customer service experience preferred...
- Leesport, PA (23 miles from Pottsville, PA)
- 90+ days ago
- Leesport, PA (23 miles from Pottsville, PA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Pottsville, PA
Moving to Pottsville, PA? Find some basic demographic data about Pottsville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pottsville, PA
Highest Education Level
Customer Services in Pottsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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