Customer Service Jobs in Quakertown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Norristown, PA (22 miles from Quakertown, PA)
- 1 day ago
- Norristown, PA (22 miles from Quakertown, PA)
- 1 day ago
Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....
Customer Service Associate - Temporary
- Allentown, PA (12 miles from Quakertown, PA)
- 8 hours ago
- Allentown, PA (12 miles from Quakertown, PA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- North Wales, PA (18 miles from Quakertown, PA)
- 8 hours ago
- North Wales, PA (18 miles from Quakertown, PA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Quakertown, PA
- 8 hours ago
- Quakertown, PA
- 8 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Client Service Representative - Commercial Lines
- Blue Bell, PA (20 miles from Quakertown, PA)
- 10 hours ago
- Blue Bell, PA (20 miles from Quakertown, PA)
- 10 hours ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
Customer Service Representative (Level 1)
- Collegeville, PA (19 miles from Quakertown, PA)
- 18 hours ago
- Collegeville, PA (19 miles from Quakertown, PA)
- 18 hours ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
- Royersford, PA (21 miles from Quakertown, PA)
- 21 hours ago
- Royersford, PA (21 miles from Quakertown, PA)
- 21 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Senior Customer Service Representative - Norristown, PA
- Norristown, PA (22 miles from Quakertown, PA)
- 22 hours ago
- Norristown, PA (22 miles from Quakertown, PA)
- 22 hours ago
., provide a good first impression, command attention and respect, maintain professional tone, demonstrate confidence, de-escalate/defuse customers as needed) Manage internal customer service mailbox...
- Allentown, PA (12 miles from Quakertown, PA)
- 1 day ago
- Allentown, PA (12 miles from Quakertown, PA)
- 1 day ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative TEMP-to-PERM
- Easton, PA (20 miles from Quakertown, PA)
- 2 days ago
- Easton, PA (20 miles from Quakertown, PA)
- 2 days ago
POSITION: CUSTOMER SERVICE REP RESENTATIVE (TEMP-to-PERM) LOCATION: COMMERCE PARK (EA STON, PA) REPORTS TO: CUSTOMER SERVICE SUPERVISOR Customer Service Representative Responsibilities : 1....
Customer Service Representative
- Allentown, PA (12 miles from Quakertown, PA)
- 2 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 2 days ago
Proficiency in common office software (Microsoft Excel, PowerPoint, Word) and customer service tools....
Customer Service Associate - Weekend Availability
- North Wales, PA (18 miles from Quakertown, PA)
- 5 days ago
- North Wales, PA (18 miles from Quakertown, PA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
| Allentown, PA, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service Superstar! Are you ready to make a difference while having a blast at work?...
- Blue Bell, PA (20 miles from Quakertown, PA)
- 6 days ago
- Blue Bell, PA (20 miles from Quakertown, PA)
- 6 days ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
Customer Service Representative
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 7 days ago
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 7 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Quakertown, PA
Highest Education Level
Customer Services in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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