Customer Service Jobs in Reading, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Royersford, PA (24 miles from Reading, PA)
- 17 hours ago
- Royersford, PA (24 miles from Reading, PA)
- 17 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Must Haves: Good Customer Service Skills Customer facing experience Plusses: HR experience/Bachelor's Degree Compensation: $_20.50/hr Exact compensation may vary based on several factors, including...
Customer Service Representative
- Leola, PA (22 miles from Reading, PA)
- 6 days ago
- Leola, PA (22 miles from Reading, PA)
- 6 days ago
The Service Department seeks a Customer Service Representative to join our team in Leola PA....
Customer Service Representative
- Gilbertsville, PA (19 miles from Reading, PA)
- 7 days ago
- Gilbertsville, PA (19 miles from Reading, PA)
- 7 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
service experience in a fast paced, high call volume department Other duties related to customer service as assigned by the Customer Service Manager Work Traits: Customer focused Excels in a rapidly...
- West Lawn, PA (3 miles from Reading, PA)
- 7 days ago
- West Lawn, PA (3 miles from Reading, PA)
- 7 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Care Representative $17 hourly
- Wyomissing, PA (2 miles from Reading, PA)
- 9 days ago
- Wyomissing, PA (2 miles from Reading, PA)
- 9 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Kutztown, PA (14 miles from Reading, PA)
- 9 days ago
- Kutztown, PA (14 miles from Reading, PA)
- 9 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Pottstown, PA (18 miles from Reading, PA)
- 9 days ago
- Pottstown, PA (18 miles from Reading, PA)
- 9 days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Pottstown, PA (18 miles from Reading, PA)
- 9 days ago
- Pottstown, PA (18 miles from Reading, PA)
- 9 days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative I
- New Holland, PA (17 miles from Reading, PA)
- 10 days ago
- New Holland, PA (17 miles from Reading, PA)
- 10 days ago
February 26, 2025 | Job ID: 7043 Job Summary Customer Service Representative I We are seeking a motivated and detail-oriented Customer Service Representative I to join our client's team in New Holland...
Customer Service Representative - Bilingual
- Gilbertsville, PA (19 miles from Reading, PA)
- 14 days ago
- Gilbertsville, PA (19 miles from Reading, PA)
- 14 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Dispensary Associate - Part Time
- Linfield, PA (24 miles from Reading, PA)
- 16 days ago
- Linfield, PA (24 miles from Reading, PA)
- 16 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
ULINE- Customer Service Representative
- Breinigsville, PA (19 miles from Reading, PA)
- 21 days ago
- Breinigsville, PA (19 miles from Reading, PA)
- 21 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Care Representative I
- Denver, PA (12 miles from Reading, PA)
- 22 days ago
- Denver, PA (12 miles from Reading, PA)
- 22 days ago
Customer Service Consultants handle complex inquiries independently or with very little assistance....
Demographic Data for Reading, PA
Moving to Reading, PA? Find some basic demographic data about Reading, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Reading, PA
Highest Education Level
Customer Services in Reading, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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