Customer Service Jobs in Rochester, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Zelienople, PA (5 miles from Rochester, PA)
- 4 days ago
- Zelienople, PA (5 miles from Rochester, PA)
- 4 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Butler, PA (20 miles from Rochester, PA)
- 13 hours ago
- Butler, PA (20 miles from Rochester, PA)
- 13 hours ago
Skills/Qualifications: Customer Service Product Knowledge Quality Focus Problem Solving Market Knowledge Documentation Skills Listening Phone Skills Resolving Conflict Analyzing Information Multi-tasking...
- Cheswick, PA (22 miles from Rochester, PA)
- 18 hours ago
- Cheswick, PA (22 miles from Rochester, PA)
- 18 hours ago
Two to three years customer service experience preferred. Two to three years transportation experience preferred....
Customer Service Representative
- Glenshaw, PA (19 miles from Rochester, PA)
- 18 hours ago
- Glenshaw, PA (19 miles from Rochester, PA)
- 18 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Supervisor PT NOW HIRING
- Gibsonia, PA (16 miles from Rochester, PA)
- 20 hours ago
- Gibsonia, PA (16 miles from Rochester, PA)
- 20 hours ago
Role models outstanding customer service....
Summer Customer Service Representative - Neshannock Twp
- New Castle, PA (16 miles from Rochester, PA)
- 2 days ago
- New Castle, PA (16 miles from Rochester, PA)
- 2 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
- Cranberry Township, PA (6 miles from Rochester, PA)
- 4 days ago
- Cranberry Township, PA (6 miles from Rochester, PA)
- 4 days ago
MSA, The Safety Company****Customer Service Associate**US-PA-Cranberry Twp**Requisition ID:** 2024-8611**Type:** Full-Time**# of Openings:** 1**Category:** Customer Service**Overview** Are you someone...
Lead Customer Service Representative, Full or Part Time
- Oakdale, PA (22 miles from Rochester, PA)
- 5 days ago
- Oakdale, PA (22 miles from Rochester, PA)
- 5 days ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Beaver Falls, PA (7 miles from Rochester, PA)
- 6 days ago
- Beaver Falls, PA (7 miles from Rochester, PA)
- 6 days ago
Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Summer Customer Service Representative - Zelienople
- Zelienople, PA (5 miles from Rochester, PA)
- 7 days ago
- Zelienople, PA (5 miles from Rochester, PA)
- 7 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Associate - Temporary
- Moon Township, PA (15 miles from Rochester, PA)
- 7 days ago
- Moon Township, PA (15 miles from Rochester, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Beaver Falls, PA (7 miles from Rochester, PA)
- 8 days ago
- Beaver Falls, PA (7 miles from Rochester, PA)
- 8 days ago
Cash handling and customer service experience preferred...
Part Time Customer Service Representative
- Millvale, PA (21 miles from Rochester, PA)
- 13 days ago
- Millvale, PA (21 miles from Rochester, PA)
- 13 days ago
Large, reputable manufacturer in search of a part-time customer service representative to join their team. Searching for an individual with experience handling order entry and customer support....
Customer Service Representative
- Crafton, PA (21 miles from Rochester, PA)
- 13 days ago
- Crafton, PA (21 miles from Rochester, PA)
- 13 days ago
Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....
Part Time Customer Service Representative
- Millvale, PA (21 miles from Rochester, PA)
- 14 days ago
- Millvale, PA (21 miles from Rochester, PA)
- 14 days ago
Job Summary Large, reputable manufacturer in search of a part-time customer service representative to join their team....
Demographic Data for Rochester, PA
Moving to Rochester, PA? Find some basic demographic data about Rochester, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rochester, PA
Highest Education Level
Customer Services in Rochester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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