Customer Service Jobs in Simpson, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Pittston, PA (22 miles from Simpson, PA)
- 3 days ago
- Pittston, PA (22 miles from Simpson, PA)
- 3 days ago
Our Senior Customer Service Representatives are the cornerstone of ShipMonk, combining advanced account management and customer service skills with a high degree of ingenuity....
Dispensary Associate - Part Time
- Scranton, PA (13 miles from Simpson, PA)
- 5 days ago
- Scranton, PA (13 miles from Simpson, PA)
- 5 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Wellness Center Sales and Client Service Representative
- Dalton, PA (9 miles from Simpson, PA)
- 7 days ago
- Dalton, PA (9 miles from Simpson, PA)
- 7 days ago
Wellness Center Sales and Client Service Representative (Dalton) Inner Harmony Wellness Center 131 Reynolds Rd compensation: $15 per hour plus commission based on high-ticket package sales....
Bilingual Customer Service Representative
- Pittston, PA (22 miles from Simpson, PA)
- 11 days ago
- Pittston, PA (22 miles from Simpson, PA)
- 11 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Retail Customer Service Associate
- Dickson City, PA (9 miles from Simpson, PA)
- 19 days ago
- Dickson City, PA (9 miles from Simpson, PA)
- 19 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 921 Viewmont Dr, Scranton Dickson...
Customer Service Representative
- Scranton, PA (13 miles from Simpson, PA)
- 24 days ago
- Scranton, PA (13 miles from Simpson, PA)
- 24 days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Scranton, Pennsylvania work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work...
Customer Service Representative
- Dickson City, PA (9 miles from Simpson, PA)
- 25 days ago
- Dickson City, PA (9 miles from Simpson, PA)
- 25 days ago
Service Center Dickson City JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Yatesville, PA (22 miles from Simpson, PA)
- 26 days ago
- Yatesville, PA (22 miles from Simpson, PA)
- 26 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Dickson City, PA (9 miles from Simpson, PA)
- 30+ days ago
- Dickson City, PA (9 miles from Simpson, PA)
- 30+ days ago
Title : Customer Service Representative Location : Dickson City, PA Industry : Healthcare Salary: $18-20/hr....
Customer Service Representative - French Bilingual
- Exeter, PA (21 miles from Simpson, PA)
- 30+ days ago
- Exeter, PA (21 miles from Simpson, PA)
- 30+ days ago
With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun....
- Tunkhannock, PA (20 miles from Simpson, PA)
- 30+ days ago
- Tunkhannock, PA (20 miles from Simpson, PA)
- 30+ days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
High Volume Customer Support Associate
- Scranton, PA (13 miles from Simpson, PA)
- 45+ days ago
- Scranton, PA (13 miles from Simpson, PA)
- 45+ days ago
High Volume Customer Support Associate Call Center & Customer Service $ 21 / Hour location_on Scranton, Pennsylvania work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Onsite Customer Service Representative
- Pittston, PA (22 miles from Simpson, PA)
- 45+ days ago
- Pittston, PA (22 miles from Simpson, PA)
- 45+ days ago
This role will entail Wow-ing our pet-parent customers and business partners with stellar customer service, and processing prescription approvals for veterinary medication....
Dispensary Associate-PT (Scranton)
- Scranton, PA (13 miles from Simpson, PA)
- 45+ days ago
- Scranton, PA (13 miles from Simpson, PA)
- 45+ days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Demographic Data for Simpson, PA
Moving to Simpson, PA? Find some basic demographic data about Simpson, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Simpson, PA
Highest Education Level
Customer Services in Simpson, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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