Customer Service Jobs in Somerset, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • United, PA (23 miles from Somerset, PA)
  • 16 hours ago
  • United, PA (23 miles from Somerset, PA)
  • 16 hours ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Meyersdale, PA (16 miles from Somerset, PA)
  • 6 days ago
  • Meyersdale, PA (16 miles from Somerset, PA)
  • 6 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Remote - Customer Service Representative

  • United, PA (23 miles from Somerset, PA)
  • 8 days ago
  • United, PA (23 miles from Somerset, PA)
  • 8 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

Customer Service Representative

  • United, PA (23 miles from Somerset, PA)
  • 10 days ago
  • United, PA (23 miles from Somerset, PA)
  • 10 days ago

The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • United, PA (23 miles from Somerset, PA)
  • 12 days ago
  • United, PA (23 miles from Somerset, PA)
  • 12 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Johnstown, PA (22 miles from Somerset, PA)
  • 18 days ago
  • Johnstown, PA (22 miles from Somerset, PA)
  • 18 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Bilingual

  • United, PA (23 miles from Somerset, PA)
  • 28 days ago
  • United, PA (23 miles from Somerset, PA)
  • 28 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

ULINE- Customer Service Representative

  • United, PA (23 miles from Somerset, PA)
  • 28 days ago
  • United, PA (23 miles from Somerset, PA)
  • 28 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Support Associate - 9817

  • Connellsville, PA (23 miles from Somerset, PA)
  • 30+ days ago
  • Connellsville, PA (23 miles from Somerset, PA)
  • 30+ days ago

Customer Support Associate - 9817 US:PA:DuBois | Administrative & Business | Part Time Posted 3 days ago Description Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State...

Customer Service Representative

  • United, PA (23 miles from Somerset, PA)
  • 30+ days ago
  • United, PA (23 miles from Somerset, PA)
  • 30+ days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Ticket Taker/Usher/Customer Service Representative

  • Johnstown, PA (22 miles from Somerset, PA)
  • 45+ days ago
  • Johnstown, PA (22 miles from Somerset, PA)
  • 45+ days ago

Provide excellent customer service by remaining calm and courteous. Help guests find their party....

Customer Service Representative Job

  • Windber, PA (22 miles from Somerset, PA)
  • 90+ days ago
  • Windber, PA (22 miles from Somerset, PA)
  • 90+ days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Demographic Data for Somerset, PA

Moving to Somerset, PA? Find some basic demographic data about Somerset, PA below.


Local
National
18,597
618
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Somerset, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Somerset, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Somerset, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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