Customer Service Jobs in Somerset, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- United, PA (23 miles from Somerset, PA)
- 16 hours ago
- United, PA (23 miles from Somerset, PA)
- 16 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Meyersdale, PA (16 miles from Somerset, PA)
- 6 days ago
- Meyersdale, PA (16 miles from Somerset, PA)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Remote - Customer Service Representative
- United, PA (23 miles from Somerset, PA)
- 8 days ago
- United, PA (23 miles from Somerset, PA)
- 8 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkCustomer Service Representative
- United, PA (23 miles from Somerset, PA)
- 10 days ago
- United, PA (23 miles from Somerset, PA)
- 10 days ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- United, PA (23 miles from Somerset, PA)
- 12 days ago
- United, PA (23 miles from Somerset, PA)
- 12 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Johnstown, PA (22 miles from Somerset, PA)
- 18 days ago
- Johnstown, PA (22 miles from Somerset, PA)
- 18 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- United, PA (23 miles from Somerset, PA)
- 28 days ago
- United, PA (23 miles from Somerset, PA)
- 28 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- United, PA (23 miles from Somerset, PA)
- 28 days ago
- United, PA (23 miles from Somerset, PA)
- 28 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Support Associate - 9817
- Connellsville, PA (23 miles from Somerset, PA)
- 30+ days ago
- Connellsville, PA (23 miles from Somerset, PA)
- 30+ days ago
Customer Support Associate - 9817 US:PA:DuBois | Administrative & Business | Part Time Posted 3 days ago Description Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State...
Customer Service Representative
- United, PA (23 miles from Somerset, PA)
- 30+ days ago
- United, PA (23 miles from Somerset, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Ticket Taker/Usher/Customer Service Representative
- Johnstown, PA (22 miles from Somerset, PA)
- 45+ days ago
- Johnstown, PA (22 miles from Somerset, PA)
- 45+ days ago
Provide excellent customer service by remaining calm and courteous. Help guests find their party....
Customer Service Representative Job
- Windber, PA (22 miles from Somerset, PA)
- 90+ days ago
- Windber, PA (22 miles from Somerset, PA)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Demographic Data for Somerset, PA
Moving to Somerset, PA? Find some basic demographic data about Somerset, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Somerset, PA
Highest Education Level
Customer Services in Somerset, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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