Customer Service Jobs in State College, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Nights/Weekends
- State College, PA
- 11 hours ago
- State College, PA
- 11 hours ago
As the name suggests, your main priority is to provide great customer service....
Part Time - Transportation Customer Service Representative - A&BS
- University Park, PA (1 mile from State College, PA)
- 1 day ago
- University Park, PA (1 mile from State College, PA)
- 1 day ago
Candidates do not need any experience, but we are looking for customer service and basic office skills....
Join a growing team as a an Account Manager/Customer Service Representative, serving clients in the State College, PA area....
Part Time - Housing & Food Services - Customer Service Representative (Cashier)
- University Park, PA (1 mile from State College, PA)
- 12 days ago
- University Park, PA (1 mile from State College, PA)
- 12 days ago
Providing good customer service. Keeping areas neat and orderly. Maintaining a stock of supplies....
Customer Service Representative
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
JOB DESCRIPTION AND POSITION REQUIREMENTS: Customer Service Representatives (support level) provide internal and external customer support for University functions, events, and services including housing...
Penn State University Talent Acquisition Customer Service Representative in University Park , Pennsylvania Reference #: REQ_......
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 381 Benner Pike, State College,...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State College of Agricultural Sciences seeks to hire a part-time customer service agent....
Customer Service Representative - Alexandria PA Office
- Alexandria, PA (21 miles from State College, PA)
- 90+ days ago
- Alexandria, PA (21 miles from State College, PA)
- 90+ days ago
The Customer Service Representative will answer phones, assist customers with orders and questions, and perform additional office duties....
Demographic Data for State College, PA
Moving to State College, PA? Find some basic demographic data about State College, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in State College, PA
Highest Education Level
Customer Services in State College, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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