Customer Service Jobs in Warrendale, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Customer Accounts Advisor

  • Allison Park, PA (9 miles from Warrendale, PA)
  • 21 days ago
  • Allison Park, PA (9 miles from Warrendale, PA)
  • 21 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Vendor Relations & Third-Party Risk Management Senior Customer Service Representative

  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 2 hours ago
  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 2 hours ago

Effectively de-escalate customer service and partner issues and present clear solutions with timelines....

Retail Customer Service Cashier

  • Zelienople, PA (6 miles from Warrendale, PA)
  • 17 hours ago
  • Zelienople, PA (6 miles from Warrendale, PA)
  • 17 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Cranberry Township, PA (3 miles from Warrendale, PA)
  • 1 day ago
  • Cranberry Township, PA (3 miles from Warrendale, PA)
  • 1 day ago

MSA, The Safety Company****Customer Service Associate**US-PA-Cranberry Twp**Requisition ID:** 2024-8611**Type:** Full-Time**# of Openings:** 1**Category:** Customer Service**Overview** Are you someone...

Summer Customer Service Representative - Bellevue

  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 1 day ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Retail Customer Service Supervisor

  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Lead Customer Service Representative, Full or Part Time

  • Oakdale, PA (18 miles from Warrendale, PA)
  • 1 day ago
  • Oakdale, PA (18 miles from Warrendale, PA)
  • 1 day ago

Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative - Import/Export Specialist

  • Monroeville, PA (24 miles from Warrendale, PA)
  • 1 day ago
  • Monroeville, PA (24 miles from Warrendale, PA)
  • 1 day ago

Customer Service Representative - Import/Export Specialist Customer Service Representative - Import/Export Specialist locations USA - Monroeville R D Center USA - Monroeville Plant time type Full time...

Client Service Representative, National Accounts

  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 2 days ago
  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 2 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Dispensary Associate - Part Time

  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 2 days ago
  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 2 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Beaver Falls, PA (15 miles from Warrendale, PA)
  • 2 days ago
  • Beaver Falls, PA (15 miles from Warrendale, PA)
  • 2 days ago

Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Monroeville, PA (24 miles from Warrendale, PA)
  • 2 days ago
  • Monroeville, PA (24 miles from Warrendale, PA)
  • 2 days ago

Use professional customer service skills to defuse emotional situations and reach resolution....

Customer Service Representative (Monroeville)

  • Monroeville, PA (24 miles from Warrendale, PA)
  • 2 days ago
  • Monroeville, PA (24 miles from Warrendale, PA)
  • 2 days ago

Job Identification: 11492 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...

Summer Customer Service Representative - Zelienople

  • Zelienople, PA (6 miles from Warrendale, PA)
  • 3 days ago
  • Zelienople, PA (6 miles from Warrendale, PA)
  • 3 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Representative - Patient Registration - Team Lead

  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 3 days ago
  • Pittsburgh, PA (23 miles from Warrendale, PA)
  • 3 days ago

As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....

Demographic Data for Warrendale, PA

Moving to Warrendale, PA? Find some basic demographic data about Warrendale, PA below.


Local
National
684
205
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Warrendale, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Warrendale, PA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Warrendale, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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