Customer Service Jobs in Washington, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 3 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 3 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 14 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 14 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Client Service Representative II
- Pittsburgh, PA (23 miles from Washington, PA)
- 17 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 17 hours ago
QUALIFICATIONS Required Work Experience: Two (2) to three (3) years customer service and/or related health care experience required....
Customer Service Associate - Temporary
- McMurray, PA (8 miles from Washington, PA)
- 1 day ago
- McMurray, PA (8 miles from Washington, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pittsburgh, PA (23 miles from Washington, PA)
- 4 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 4 days ago
Customer Service Associate - Customer Service Center Pittsburgh, PA TODAY 21178754 Summary Pittsburgh, PA Competitive Salary 1 Years Experience High school graduate or equivalency certificate (GED)...
Customer Service Associate - Customer Service Center
- Pittsburgh, PA (23 miles from Washington, PA)
- 4 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 4 days ago
High school diploma or GED required.Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred.Previous contact center...
Customer Service Representative - Second Shift
- Pittsburgh, PA (23 miles from Washington, PA)
- 5 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 5 days ago
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 5 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 5 days ago
Description Starting Salary: $21.50/ hour Start Date: May 12th, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate, Client Service Representative II
- Pittsburgh, PA (23 miles from Washington, PA)
- 8 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 8 days ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible...
Bilingual Customer Service Representative
- Canonsburg, PA (8 miles from Washington, PA)
- 8 days ago
- Canonsburg, PA (8 miles from Washington, PA)
- 8 days ago
Bilingual Customer Service Representative NovaCare Rehabilitation - 3.2 Canonsburg, PA Job Details Full-time From $16 an hour 1 day ago Benefits Dental insurance Paid time off Vision insurance 401(k...
Veterinary Client Service Representative- Day Shift
- McMurray, PA (8 miles from Washington, PA)
- 8 days ago
- McMurray, PA (8 miles from Washington, PA)
- 8 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Customer Service Representative - Ross Park
- Pittsburgh, PA (23 miles from Washington, PA)
- 9 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 9 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Waynesburg, PA (19 miles from Washington, PA)
- 10 days ago
- Waynesburg, PA (19 miles from Washington, PA)
- 10 days ago
We are seeking a full-time Customer Service Representative for our Waynesburg Office....
- Pittsburgh, PA (23 miles from Washington, PA)
- 12 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 12 days ago
One year related experience required with customer service preferred....
Demographic Data for Washington, PA
Moving to Washington, PA? Find some basic demographic data about Washington, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Washington, PA
Highest Education Level
Customer Services in Washington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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