Customer Service Jobs in Washington, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bank Plaza
- Wheeling, WV (21 miles from Washington, PA)
- 13 hours ago
- Wheeling, WV (21 miles from Washington, PA)
- 13 hours ago
Cash handling and customer service experience preferred....
Customer Service Representative - Patient Registration - Team Lead
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Customer Service Associate - Temporary
- Moon Township, PA (24 miles from Washington, PA)
- 1 day ago
- Moon Township, PA (24 miles from Washington, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
This role requires solid customer service experience, interest in working in a financial/investment environment, strong attention to detail, organizational and multi-tasking skills, and the ability...
Remote WorkCustomer Service Representative - Second Shift
- Brentwood, PA (21 miles from Washington, PA)
- 2 days ago
- Brentwood, PA (21 miles from Washington, PA)
- 2 days ago
Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...
Summer Customer Service Representative - Float - Highlands
- Triadelphia, WV (18 miles from Washington, PA)
- 2 days ago
- Triadelphia, WV (18 miles from Washington, PA)
- 2 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Summer Customer Service Representative - Float - Penco Road
- Follansbee, WV (21 miles from Washington, PA)
- 3 days ago
- Follansbee, WV (21 miles from Washington, PA)
- 3 days ago
Cash handling and customer service experience preferred....
Customer Service Representative - 90034946 - Pittsburgh
- Pittsburgh, PA (23 miles from Washington, PA)
- 5 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 5 days ago
Customer Service Representative - 90034946 - Pittsburgh Date: Apr 11, 2025 Location: Pittsburgh, PA, US, 15222 Company: Amtrak Your success is a train ride away!...
Retail Customer Service Associate
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
Skills Customer service, phone communication, Customer support Top Skills Details Customer service,phone communication,Customer support Additional Skills & Qualifications We require a Windows 10 or...
Remote WorkSenior Customer Experience Associate
- Pittsburgh, PA (23 miles from Washington, PA)
- 7 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 7 days ago
Reference #: JR100609 Why Join Us? At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive...
Customer Service Representative
- Wheeling, WV (21 miles from Washington, PA)
- 7 days ago
- Wheeling, WV (21 miles from Washington, PA)
- 7 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative
- Crafton, PA (20 miles from Washington, PA)
- 7 days ago
- Crafton, PA (20 miles from Washington, PA)
- 7 days ago
Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 8 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 8 days ago
Customer Service Representative Pittsburgh, PA PSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have...
Customer Service Representative - Medicare
- Wheeling, WV (21 miles from Washington, PA)
- 8 days ago
- Wheeling, WV (21 miles from Washington, PA)
- 8 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Demographic Data for Washington, PA
Moving to Washington, PA? Find some basic demographic data about Washington, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Washington, PA
Highest Education Level
Customer Services in Washington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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