Customer Service Jobs in Wayne, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Boothwyn, PA (15 miles from Wayne, PA)
- 5 hours ago
- Boothwyn, PA (15 miles from Wayne, PA)
- 5 hours ago
Customer Service Representative Department:RCM - Integrity Location:Boothwyn, PA The Customer Service Representative answers and triages phone calls received to our main phone number and distributes...
Customer Service Associate - Dinner/Close Shift
- Feasterville Trevose, PA (23 miles from Wayne, PA)
- 8 hours ago
- Feasterville Trevose, PA (23 miles from Wayne, PA)
- 8 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate Part Time
- Woodbury Heights, NJ (21 miles from Wayne, PA)
- 1 day ago
- Woodbury Heights, NJ (21 miles from Wayne, PA)
- 1 day ago
The Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team....
- Horsham, PA (16 miles from Wayne, PA)
- 1 day ago
- Horsham, PA (16 miles from Wayne, PA)
- 1 day ago
Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....
Remote WorkClient Service Representative, National Accounts
- King of Prussia, PA (2 miles from Wayne, PA)
- 1 day ago
- King of Prussia, PA (2 miles from Wayne, PA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Sharon Hill, PA (13 miles from Wayne, PA)
- 1 day ago
- Sharon Hill, PA (13 miles from Wayne, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Oaks, PA (5 miles from Wayne, PA)
- 1 day ago
- Oaks, PA (5 miles from Wayne, PA)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate - Temporary
- Philadelphia, PA (14 miles from Wayne, PA)
- 1 day ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service II (12-19hrs/wk)
- Philadelphia, PA (14 miles from Wayne, PA)
- 1 day ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 1 day ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Representative
- Camden, NJ (17 miles from Wayne, PA)
- 1 day ago
- Camden, NJ (17 miles from Wayne, PA)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative - New Britain
- New Britain, PA (21 miles from Wayne, PA)
- 2 days ago
- New Britain, PA (21 miles from Wayne, PA)
- 2 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Client Service Representative, National Accounts
- Philadelphia, PA (14 miles from Wayne, PA)
- 2 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 2 days ago
and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...
Customer Service Representative
- Philadelphia, PA (14 miles from Wayne, PA)
- 3 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 3 days ago
Location: REMOTE Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Customer Service Representative....
- Phoenixville, PA (7 miles from Wayne, PA)
- 3 days ago
- Phoenixville, PA (7 miles from Wayne, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Gilbertsville, PA (19 miles from Wayne, PA)
- 3 days ago
- Gilbertsville, PA (19 miles from Wayne, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Wayne, PA
Moving to Wayne, PA? Find some basic demographic data about Wayne, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wayne, PA
Highest Education Level
Customer Services in Wayne, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »