Customer Service Jobs in West Chester, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative, National Accounts
- King of Prussia, PA (13 miles from West Chester, PA)
- 17 hours ago
- King of Prussia, PA (13 miles from West Chester, PA)
- 17 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Sharon Hill, PA (19 miles from West Chester, PA)
- 18 hours ago
- Sharon Hill, PA (19 miles from West Chester, PA)
- 18 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Oaks, PA (12 miles from West Chester, PA)
- 18 hours ago
- Oaks, PA (12 miles from West Chester, PA)
- 18 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate - Temporary
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service II (12-19hrs/wk)
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 1 day ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Client Service Representative, National Accounts
- Philadelphia, PA (23 miles from West Chester, PA)
- 2 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 2 days ago
and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...
Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 2 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 2 days ago
Location: REMOTE Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Customer Service Representative....
- Phoenixville, PA (11 miles from West Chester, PA)
- 2 days ago
- Phoenixville, PA (11 miles from West Chester, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Gilbertsville, PA (22 miles from West Chester, PA)
- 3 days ago
- Gilbertsville, PA (22 miles from West Chester, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - (Product Development) (Hybrid)
- Lansdale, PA (23 miles from West Chester, PA)
- 3 days ago
- Lansdale, PA (23 miles from West Chester, PA)
- 3 days ago
service principles and practices to utilize them for handling customer queries on the phone Experience with warranty and complaint processing Have a strong work ethic and sense of urgency with ability...
Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 4 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 4 days ago
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....
Customer Service Representative CHMG
- Folsom, PA (16 miles from West Chester, PA)
- 4 days ago
- Folsom, PA (16 miles from West Chester, PA)
- 4 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative CHMG
- Upland, PA (14 miles from West Chester, PA)
- 4 days ago
- Upland, PA (14 miles from West Chester, PA)
- 4 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative
- Wilmington, DE (19 miles from West Chester, PA)
- 5 days ago
- Wilmington, DE (19 miles from West Chester, PA)
- 5 days ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Chester, PA
Highest Education Level
Customer Services in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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