Customer Service Jobs in West Hazleton, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Kingston, PA (22 miles from West Hazleton, PA)
- 19 hours ago
- Kingston, PA (22 miles from West Hazleton, PA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Appliance Sales Customer Service Associate
- Saint Clair, PA (18 miles from West Hazleton, PA)
- 9 days ago
- Saint Clair, PA (18 miles from West Hazleton, PA)
- 9 days ago
All associates must have a commitment to customer service and be able to communicate well with others. CLICK APPLY and go to Employer web site to complete the application process....
- Plains, PA (21 miles from West Hazleton, PA)
- 9 days ago
- Plains, PA (21 miles from West Hazleton, PA)
- 9 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Wilkes Barre, PA (20 miles from West Hazleton, PA)
- 15 days ago
- Wilkes Barre, PA (20 miles from West Hazleton, PA)
- 15 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Supervisor
- Pottsville, PA (23 miles from West Hazleton, PA)
- 16 days ago
- Pottsville, PA (23 miles from West Hazleton, PA)
- 16 days ago
Role models outstanding customer service....
Customer Service Representative/Teller
- Plymouth, PA (19 miles from West Hazleton, PA)
- 22 days ago
- Plymouth, PA (19 miles from West Hazleton, PA)
- 22 days ago
Service Representative/Teller position based out of our office located at 463 W....
Customer Service Representative
- Shenandoah, PA (13 miles from West Hazleton, PA)
- 60+ days ago
- Shenandoah, PA (13 miles from West Hazleton, PA)
- 60+ days ago
POSITION TITLE: Customer Service/Service Desk DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service...
Demographic Data for West Hazleton, PA
Moving to West Hazleton, PA? Find some basic demographic data about West Hazleton, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in West Hazleton, PA
Highest Education Level
Customer Services in West Hazleton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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