Customer Service Jobs in West Hazleton, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

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Pharmacy Customer Service Associate

  • Kingston, PA (22 miles from West Hazleton, PA)
  • 21 hours ago
  • Kingston, PA (22 miles from West Hazleton, PA)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Appliance Sales Customer Service Associate

  • Saint Clair, PA (18 miles from West Hazleton, PA)
  • 9 days ago
  • Saint Clair, PA (18 miles from West Hazleton, PA)
  • 9 days ago

All associates must have a commitment to customer service and be able to communicate well with others. CLICK APPLY and go to Employer web site to complete the application process....

Customer Experience Associate

  • Plains, PA (21 miles from West Hazleton, PA)
  • 9 days ago
  • Plains, PA (21 miles from West Hazleton, PA)
  • 9 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Associate

  • Wilkes Barre, PA (20 miles from West Hazleton, PA)
  • 15 days ago
  • Wilkes Barre, PA (20 miles from West Hazleton, PA)
  • 15 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Supervisor

  • Pottsville, PA (23 miles from West Hazleton, PA)
  • 16 days ago
  • Pottsville, PA (23 miles from West Hazleton, PA)
  • 16 days ago

Role models outstanding customer service....

Customer Service Representative/Teller

  • Plymouth, PA (19 miles from West Hazleton, PA)
  • 22 days ago
  • Plymouth, PA (19 miles from West Hazleton, PA)
  • 22 days ago

Service Representative/Teller position based out of our office located at 463 W....

Customer Service Representative

  • Shenandoah, PA (13 miles from West Hazleton, PA)
  • 60+ days ago
  • Shenandoah, PA (13 miles from West Hazleton, PA)
  • 60+ days ago

POSITION TITLE: Customer Service/Service Desk DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service...

Demographic Data for West Hazleton, PA

Moving to West Hazleton, PA? Find some basic demographic data about West Hazleton, PA below.


Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Title Synonyms

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Salary for Customer Service Jobs in West Hazleton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Hazleton, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Hazleton, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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