Customer Service Jobs in Whitehall, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Global Headquarters
- Center Valley, PA (9 miles from Whitehall, PA)
- 12 hours ago
- Center Valley, PA (9 miles from Whitehall, PA)
- 12 hours ago
Overview Join Our Customer Service Team at Lutron Electronics! Lutron is looking for self-driven and team-oriented individuals to join our Customer Service Team at our Center Valley, PA office....
Warehouse Customer Service Representative (Monday-Thursday 7:00am-5:30pm)
- Breinigsville, PA (11 miles from Whitehall, PA)
- 13 hours ago
- Breinigsville, PA (11 miles from Whitehall, PA)
- 13 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Trexlertown, PA (8 miles from Whitehall, PA)
- 1 day ago
- Trexlertown, PA (8 miles from Whitehall, PA)
- 1 day ago
You would collaborate with various internal teams to include logistics, sales and supply chain to ensure seamless order fulfillment....
- Hereford, PA (14 miles from Whitehall, PA)
- 1 day ago
- Hereford, PA (14 miles from Whitehall, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
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- Pennsburg, PA (18 miles from Whitehall, PA)
- 5 days ago
- Pennsburg, PA (18 miles from Whitehall, PA)
- 5 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Distribution Customer Service Representative
- Breinigsville, PA (11 miles from Whitehall, PA)
- 6 days ago
- Breinigsville, PA (11 miles from Whitehall, PA)
- 6 days ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
Customer Service Representative
- Quakertown, PA (16 miles from Whitehall, PA)
- 6 days ago
- Quakertown, PA (16 miles from Whitehall, PA)
- 6 days ago
Consult with Sales Reps on all issues related to order fulfillment. Process single-instance and blanket sales orders with accurate promise, ship-by and dock dates....
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Whitehall, PA
- 7 days ago
- Whitehall, PA
- 7 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Care Representative - GKA
- Allentown, PA (3 miles from Whitehall, PA)
- 8 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 8 days ago
goods....
Customer Service Representative
- Allentown, PA (3 miles from Whitehall, PA)
- 8 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 8 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Allentown, PA (3 miles from Whitehall, PA)
- 11 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 11 days ago
goods....
- Allentown, PA (3 miles from Whitehall, PA)
- 16 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 16 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Licensed Customer Service Representative
- Stroudsburg, PA (23 miles from Whitehall, PA)
- 16 days ago
- Stroudsburg, PA (23 miles from Whitehall, PA)
- 16 days ago
Licensed Personal Lines Customer Service Representative Stroudsburg, PA | Full-Time | Hybrid (4 days in-office, 1 remote) Salary: $45,000-$55,000 based on experience Join a team where people matter-on...
Customer Service Representative $16 hourly
- Quakertown, PA (16 miles from Whitehall, PA)
- 17 days ago
- Quakertown, PA (16 miles from Whitehall, PA)
- 17 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Call Center Collections / Customer Service Representative - #45980
- Allentown, PA (3 miles from Whitehall, PA)
- 17 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 17 days ago
Job Summary:We are searching for polite, professional Call Center Collections / Customer Service Representative Agents to represent our clients professionally by providing remarkable service to their...
Demographic Data for Whitehall, PA
Moving to Whitehall, PA? Find some basic demographic data about Whitehall, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Whitehall, PA
Highest Education Level
Customer Services in Whitehall, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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