Customer Service Jobs in Willow Grove, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 124 Jobs

Licensed P&C Customer Service Representative

Liberty Mutual Insurance
Evesham, NJ (23 miles from Willow Grove, PA)
1 day ago

Liberty Mutual Insurance
Evesham, NJ (23 miles from Willow Grove, PA)
1 day ago

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative

Pennridge Animal Hospital
Perkasie, PA (17 miles from Willow Grove, PA)
11 days ago

Pennridge Animal Hospital
Perkasie, PA (17 miles from Willow Grove, PA)
11 days ago

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Customer Care Representative $17 hourly

Philadelphia, PA (13 miles from Willow Grove, PA)
6 hours ago

Philadelphia, PA (13 miles from Willow Grove, PA)
6 hours ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative $16 hourly

Quakertown, PA (23 miles from Willow Grove, PA)
6 hours ago

Quakertown, PA (23 miles from Willow Grove, PA)
6 hours ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative Specialist Senior

Philadelphia, PA (13 miles from Willow Grove, PA)
6 hours ago

Philadelphia, PA (13 miles from Willow Grove, PA)
6 hours ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Pharmacy Customer Service Associate

Springfield, PA (19 miles from Willow Grove, PA)
6 hours ago

Springfield, PA (19 miles from Willow Grove, PA)
6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Springfield, PA (19 miles from Willow Grove, PA)
6 hours ago

Springfield, PA (19 miles from Willow Grove, PA)
6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

Cinnaminson, NJ (12 miles from Willow Grove, PA)
6 hours ago

Cinnaminson, NJ (12 miles from Willow Grove, PA)
6 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2521 ROUTE 130 S, CINNAMINSON, NJ...

Customer Experience Associate

Conshohocken, PA (10 miles from Willow Grove, PA)
8 hours ago

Conshohocken, PA (10 miles from Willow Grove, PA)
8 hours ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Loss Prevention Customer Service Associate II

Levittown, PA (15 miles from Willow Grove, PA)
12 hours ago

Levittown, PA (15 miles from Willow Grove, PA)
12 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Philadelphia, PA (13 miles from Willow Grove, PA)
14 hours ago

Philadelphia, PA (13 miles from Willow Grove, PA)
14 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Pharmacy Customer Service Associate

Woodbury, NJ (22 miles from Willow Grove, PA)
15 hours ago

Woodbury, NJ (22 miles from Willow Grove, PA)
15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

Woodbury, NJ (22 miles from Willow Grove, PA)
15 hours ago

Woodbury, NJ (22 miles from Willow Grove, PA)
15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Havertown, PA (15 miles from Willow Grove, PA)
1 day ago

Havertown, PA (15 miles from Willow Grove, PA)
1 day ago

Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....

F&I Customer Support Associate or Consultant

Trenton, NJ (20 miles from Willow Grove, PA)
1 day ago

Trenton, NJ (20 miles from Willow Grove, PA)
1 day ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

View all 124 jobs

Demographic Data for Willow Grove, PA

Moving to Willow Grove, PA? Find some basic demographic data about Willow Grove, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Willow Grove, PA

Local

National

Total Population

20,180

Number of Businesses

766

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Willow Grove, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Willow Grove, PA offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Willow Grove, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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