Customer Service Jobs in Wyomissing, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 32 Jobs

Customer Service Representative

  • Reading, PA (2 miles from Wyomissing, PA)
  • 3 hours ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 3 hours ago

Handle incoming sales and customer service calls in our busy Corporate Sales Center Explain sales procedures and respond to inquiries Input customer information into the Salesforce.com database Coordinate...

Bilingual Customer Service Representative (Spanish)

  • Reading, PA (2 miles from Wyomissing, PA)
  • 1 day ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 1 day ago

Title: Bilingual Care Supervisor Function or Dept.: Operations Category: Branch Administration Location: Reports to: Care Manager FLSA Classification: Non-Exempt Help at Home is the nations...

Customer Service Representative - Bilingual

  • Gilbertsville, PA (20 miles from Wyomissing, PA)
  • 3 days ago
  • Gilbertsville, PA (20 miles from Wyomissing, PA)
  • 3 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Bilingual Customer Service Representative

  • Reading, PA (2 miles from Wyomissing, PA)
  • 4 days ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 4 days ago

Temp-to-Hire Bilingual Customer Service Representative in Reading, PA! This is a temp-to-hire role starting at $18/hr, with the opportunity to earn $28/hr if hired on by the company!...

Customer Experience Associate

  • Reading, PA (2 miles from Wyomissing, PA)
  • 4 days ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 4 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Associate

  • Hereford, PA (23 miles from Wyomissing, PA)
  • 5 days ago
  • Hereford, PA (23 miles from Wyomissing, PA)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Reading, PA (2 miles from Wyomissing, PA)
  • 8 days ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 8 days ago

Service Center Reading - Centre Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative (Loan Consultant II)

  • Pottstown, PA (19 miles from Wyomissing, PA)
  • 10 days ago
  • Pottstown, PA (19 miles from Wyomissing, PA)
  • 10 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Reading, PA (2 miles from Wyomissing, PA)
  • 10 days ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 10 days ago

Help at Home is hiring! We offer weekly pay and a generous quarterly bonus incentive program! Help at Home is the nations leading provider of high-quality support services to seniors and people...

Customer Service Representative (Loan Consultant II)

  • Pottstown, PA (19 miles from Wyomissing, PA)
  • 12 days ago
  • Pottstown, PA (19 miles from Wyomissing, PA)
  • 12 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Honey Brook, PA (18 miles from Wyomissing, PA)
  • 14 days ago
  • Honey Brook, PA (18 miles from Wyomissing, PA)
  • 14 days ago

Other duties as assigned Qualifications This is an advanced customer service role....

Retail Customer Service

  • Reading, PA (3 miles from Wyomissing, PA)
  • 15 days ago
  • Reading, PA (3 miles from Wyomissing, PA)
  • 15 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 15 days ago
  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 15 days ago

Solid work ethic with a commitment to reliability and flexibility within the customer service team....

Customer Service Representative (Full-Time)

  • Ronks, PA (24 miles from Wyomissing, PA)
  • 16 days ago
  • Ronks, PA (24 miles from Wyomissing, PA)
  • 16 days ago

The Customer Service Representatives is responsible for providing the highest quality of customer service for guests and potential guests who are seeking information and/or booking reservations for...

Dispensary Associate - Full-time

  • Reading, PA (2 miles from Wyomissing, PA)
  • 17 days ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 17 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Demographic Data for Wyomissing, PA

Moving to Wyomissing, PA? Find some basic demographic data about Wyomissing, PA below.


Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wyomissing, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wyomissing, PA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wyomissing, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »