Customer Service Jobs in Wyomissing, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reading, PA (2 miles from Wyomissing, PA)
- 3 hours ago
- Reading, PA (2 miles from Wyomissing, PA)
- 3 hours ago
Handle incoming sales and customer service calls in our busy Corporate Sales Center Explain sales procedures and respond to inquiries Input customer information into the Salesforce.com database Coordinate...
Bilingual Customer Service Representative (Spanish)
- Reading, PA (2 miles from Wyomissing, PA)
- 1 day ago
- Reading, PA (2 miles from Wyomissing, PA)
- 1 day ago
Title: Bilingual Care Supervisor Function or Dept.: Operations Category: Branch Administration Location: Reports to: Care Manager FLSA Classification: Non-Exempt Help at Home is the nations...
Customer Service Representative - Bilingual
- Gilbertsville, PA (20 miles from Wyomissing, PA)
- 3 days ago
- Gilbertsville, PA (20 miles from Wyomissing, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Bilingual Customer Service Representative
- Reading, PA (2 miles from Wyomissing, PA)
- 4 days ago
- Reading, PA (2 miles from Wyomissing, PA)
- 4 days ago
Temp-to-Hire Bilingual Customer Service Representative in Reading, PA! This is a temp-to-hire role starting at $18/hr, with the opportunity to earn $28/hr if hired on by the company!...
- Reading, PA (2 miles from Wyomissing, PA)
- 4 days ago
- Reading, PA (2 miles from Wyomissing, PA)
- 4 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Hereford, PA (23 miles from Wyomissing, PA)
- 5 days ago
- Hereford, PA (23 miles from Wyomissing, PA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Reading, PA (2 miles from Wyomissing, PA)
- 8 days ago
- Reading, PA (2 miles from Wyomissing, PA)
- 8 days ago
Service Center Reading - Centre Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Service Representative (Loan Consultant II)
- Pottstown, PA (19 miles from Wyomissing, PA)
- 10 days ago
- Pottstown, PA (19 miles from Wyomissing, PA)
- 10 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Reading, PA (2 miles from Wyomissing, PA)
- 10 days ago
- Reading, PA (2 miles from Wyomissing, PA)
- 10 days ago
Help at Home is hiring! We offer weekly pay and a generous quarterly bonus incentive program! Help at Home is the nations leading provider of high-quality support services to seniors and people...
Customer Service Representative (Loan Consultant II)
- Pottstown, PA (19 miles from Wyomissing, PA)
- 12 days ago
- Pottstown, PA (19 miles from Wyomissing, PA)
- 12 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Honey Brook, PA (18 miles from Wyomissing, PA)
- 14 days ago
- Honey Brook, PA (18 miles from Wyomissing, PA)
- 14 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
- Reading, PA (3 miles from Wyomissing, PA)
- 15 days ago
- Reading, PA (3 miles from Wyomissing, PA)
- 15 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Ephrata, PA (15 miles from Wyomissing, PA)
- 15 days ago
- Ephrata, PA (15 miles from Wyomissing, PA)
- 15 days ago
Solid work ethic with a commitment to reliability and flexibility within the customer service team....
Customer Service Representative (Full-Time)
- Ronks, PA (24 miles from Wyomissing, PA)
- 16 days ago
- Ronks, PA (24 miles from Wyomissing, PA)
- 16 days ago
The Customer Service Representatives is responsible for providing the highest quality of customer service for guests and potential guests who are seeking information and/or booking reservations for...
Dispensary Associate - Full-time
- Reading, PA (2 miles from Wyomissing, PA)
- 17 days ago
- Reading, PA (2 miles from Wyomissing, PA)
- 17 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Demographic Data for Wyomissing, PA
Moving to Wyomissing, PA? Find some basic demographic data about Wyomissing, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wyomissing, PA
Highest Education Level
Customer Services in Wyomissing, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »