Customer Service Jobs in York, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Harrisburg, PA (16 miles from York, PA)
- 8 hours ago
- Harrisburg, PA (16 miles from York, PA)
- 8 hours ago
What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to...
- Camp Hill, PA (14 miles from York, PA)
- 11 hours ago
- Camp Hill, PA (14 miles from York, PA)
- 11 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative - Bilingual
- Harrisburg, PA (16 miles from York, PA)
- 17 hours ago
- Harrisburg, PA (16 miles from York, PA)
- 17 hours ago
Do you take pride in helping others and delivering exceptional customer service?...
Customer Service Representative - Employee Assistance Program (Friday-Tuesday 8:30am-5:00pm EST)
- Harrisburg, PA (16 miles from York, PA)
- 1 day ago
- Harrisburg, PA (16 miles from York, PA)
- 1 day ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....
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Customer Service Representative
- York Haven, PA (7 miles from York, PA)
- 2 days ago
- York Haven, PA (7 miles from York, PA)
- 2 days ago
Skills and Requirements 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office...
Customer Service Representative
- Camp Hill, PA (14 miles from York, PA)
- 2 days ago
- Camp Hill, PA (14 miles from York, PA)
- 2 days ago
Healthcare Customer Service Representative A growing healthcare company based in Pennsylvania that owns long term acute care, inpatient rehabilitation hospitals, occupational health, and physical therapy...
Customer Service Representative/CSR
- Camp Hill, PA (14 miles from York, PA)
- 3 days ago
- Camp Hill, PA (14 miles from York, PA)
- 3 days ago
Envirep, a Division of Cummins-Wagner, is seeking a Customer Service Representative at our Camp Hill, Pennsylvania location....
Customer Service Representative - Manufacturing
- Etters, PA (9 miles from York, PA)
- 3 days ago
- Etters, PA (9 miles from York, PA)
- 3 days ago
Project a positive image of the business and the customer service function to our customers and other employees....
Customer Service Representative
- Harrisburg, PA (16 miles from York, PA)
- 5 days ago
- Harrisburg, PA (16 miles from York, PA)
- 5 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Mechanicsburg, PA (17 miles from York, PA)
- 6 days ago
- Mechanicsburg, PA (17 miles from York, PA)
- 6 days ago
Service Representative Candidate Will Have: 1-2 years customer service and/or inside sales experience Industrial, Maintenance Repair Operations (MRO), automotive parts experience (helpful) Good communication...
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative - Cigna Healthcare - Remote
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote Work- Middletown, PA (13 miles from York, PA)
- 7 days ago
- Middletown, PA (13 miles from York, PA)
- 7 days ago
Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions....
Customer Service Representative - Commercial Lines
- Mechanicsburg, PA (17 miles from York, PA)
- 7 days ago
- Mechanicsburg, PA (17 miles from York, PA)
- 7 days ago
The Ideal Candidate You enjoy problem solving with great, customer-service minded solutions Teamwork is part of your DNA and you are looking for a great opportunity to be a part of a team, learn from...
Demographic Data for York, PA
Moving to York, PA? Find some basic demographic data about York, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in York, PA
Highest Education Level
Customer Services in York, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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