Customer Service Jobs in Gatineau, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Future Opportunities
- Ottawa, ON (5 miles from Gatineau, QC)
- 1 day ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 1 day ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Ottawa, ON (5 miles from Gatineau, QC)
- 1 day ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Richmond, ON (20 miles from Gatineau, QC)
- 4 days ago
- Richmond, ON (20 miles from Gatineau, QC)
- 4 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative - Bilingual (English/French)
- Ottawa, ON (5 miles from Gatineau, QC)
- 6 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 6 days ago
Reporting to the Leader, Client Service Desk - the Customer Service Representative will provide end users and client support for all Managed Security Services....
Bilingual Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 11 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 11 days ago
At least 1 year of call center experience OR strong customer service experience (retail, hospitality, etc.) and administrative skills....
Summer Customer Service Representative
- Manotick, ON (16 miles from Gatineau, QC)
- 14 days ago
- Manotick, ON (16 miles from Gatineau, QC)
- 14 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 14 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 14 days ago
Application Deadline: 04/16/2025 Address: 3775A Strandherd Drive Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Customer Experience Associate, BARRHAVEN
- Ottawa, ON (5 miles from Gatineau, QC)
- 18 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 18 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote Bilingual Customer Service Representative ALL CANADA
- Ottawa, ON (5 miles from Gatineau, QC)
- 45+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 45+ days ago
service Qualifications - Bilingual (English & French) Fluency in both languages is mandatory. - Call Center Experience Previous experience is highly preferred, but a strong customer service mindset...
Remote Work- Gatineau, QC
- 30+ days ago
- Gatineau, QC
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Ottawa, ON (5 miles from Gatineau, QC)
- 90+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 90+ days ago
Position at Dynacare Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gatineau, QC
Highest Education Level
Customer Services in Gatineau, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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