Customer Service Jobs in Laval, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Application Deadline: 04/18/2025 Address: 957 boulevard d'Auteuil Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Customer Experience Associate - Pierrefonds - 18.75h
- Pierrefonds, QC (8 miles from Laval, QC)
- 2 days ago
- Pierrefonds, QC (8 miles from Laval, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Repentigny - 15h
- Repentigny, QC (18 miles from Laval, QC)
- 4 days ago
- Repentigny, QC (18 miles from Laval, QC)
- 4 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Brossard, Lapiniere - 18.75h
- Brossard, QC (15 miles from Laval, QC)
- 5 days ago
- Brossard, QC (15 miles from Laval, QC)
- 5 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Ste-Catherine West - 22.5h
- Montreal, QC (7 miles from Laval, QC)
- 5 days ago
- Montreal, QC (7 miles from Laval, QC)
- 5 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Laval, QC
- 6 days ago
- Laval, QC
- 6 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Laval, QC
- 8 days ago
- Laval, QC
- 8 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative - UniFirst Canada
- Lasalle, QC (11 miles from Laval, QC)
- 8 days ago
- Lasalle, QC (11 miles from Laval, QC)
- 8 days ago
Are you a people person' who loves delivering outstanding customer service?...
Lead, Customer Service Representative - Montreal (YUL)
- Dorval, QC (9 miles from Laval, QC)
- 12 days ago
- Dorval, QC (9 miles from Laval, QC)
- 12 days ago
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers)....
Customer Experience Associate - Mascouche (part-time)
- Mascouche, QC (12 miles from Laval, QC)
- 14 days ago
- Mascouche, QC (12 miles from Laval, QC)
- 14 days ago
Work Location: Mascouche, Quebec, Canada Hours: 18.75 Line of Business: Personal & Commercial Banking Pay Details: 22,50$/$22.50 - 28,33$28.33 CAD TD is committed to providing fair and equitable...
Customer Service Representative
- Montreal, QC (7 miles from Laval, QC)
- 15 days ago
- Montreal, QC (7 miles from Laval, QC)
- 15 days ago
Must possess exceptional customer service skills....
Customer Experience Associate - Beaconsfield - 18.75 hours
- Beaconsfield, QC (12 miles from Laval, QC)
- 20 days ago
- Beaconsfield, QC (12 miles from Laval, QC)
- 20 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Auteuil, Laval, QC (22.50 hours/week)
- Laval, QC
- 21 days ago
- Laval, QC
- 21 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate, Full time (Future opportunities) - Laval & Ville Saint-Laurent
- Laval, QC
- 22 days ago
- Laval, QC
- 22 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Laval, QC
Highest Education Level
Customer Services in Laval, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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