Customer Service Jobs in Richelieu, QC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Experience Associate - Repentigny - 15h

  • Repentigny, QC (23 miles from Richelieu, QC)
  • 4 days ago
  • Repentigny, QC (23 miles from Richelieu, QC)
  • 4 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Brossard, Lapiniere - 18.75h

  • Brossard, QC (11 miles from Richelieu, QC)
  • 5 days ago
  • Brossard, QC (11 miles from Richelieu, QC)
  • 5 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Ste-Catherine West - 22.5h

  • Montreal, QC (18 miles from Richelieu, QC)
  • 5 days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 5 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative & orders 9 month contract

  • Richelieu, QC
  • 7 days ago
  • Richelieu, QC
  • 7 days ago

customer service, including order and claims management....

Customer Service Representative - UniFirst Canada

  • Lasalle, QC (18 miles from Richelieu, QC)
  • 9 days ago
  • Lasalle, QC (18 miles from Richelieu, QC)
  • 9 days ago

Are you a people person' who loves delivering outstanding customer service?...

Customer Service Representative

  • Montreal, QC (18 miles from Richelieu, QC)
  • 15 days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 15 days ago

Must possess exceptional customer service skills....

Customer Service Representative

  • Montreal, QC (18 miles from Richelieu, QC)
  • 29 days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 29 days ago

Application Deadline: 05/31/2025 Address: 6455 rue Jean Talon Est, #101 Job Family Group: Retail Banking Sales & Service Our Montreal East Market is seeking part-time (18,75 hours) Customer Service...

Customer Service Representative

  • Montreal, QC (18 miles from Richelieu, QC)
  • 25 days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 25 days ago

Job Summary As part of the Customer Service Team you will be handling a variety of tasks involving client needs, requests, and making recommendations....

Customer Experience Associate - Granby - 22.5 heures

  • Granby, QC (24 miles from Richelieu, QC)
  • 30+ days ago
  • Granby, QC (24 miles from Richelieu, QC)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate (Future opportunities) - South Shore & Surrounding Areas (Downtown)

  • Brossard, QC (11 miles from Richelieu, QC)
  • 30+ days ago
  • Brossard, QC (11 miles from Richelieu, QC)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Senior Client Service Representative Commercial Programs and Affinity Center of Excellence

  • Montreal, QC (18 miles from Richelieu, QC)
  • 45+ days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 45+ days ago

We are currently recruiting for dynamic, motivated, customer service-oriented colleagues with experience in the insurance industry to join our growing Commercial Programs and Affinity COE team at Marsh...

Bilingual Customer Service Representative - Montreal, Quebec

  • Montreal, QC (18 miles from Richelieu, QC)
  • 45+ days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 45+ days ago

You Have: Due to the nature of this role, fluency in both French and English is required High School diploma or equivalent. 1+ years of customer service experience....

Bilingual Customer Service Representative

  • Montreal, QC (18 miles from Richelieu, QC)
  • 45+ days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 45+ days ago

The Customer Service Representatives reflect Express Script Canadas commitment to accessibility and responsiveness to providers....

Representante du service a la clientele bilingue Bilingual Customer Service Representative - Express Scripts Canada

  • Montreal, QC (18 miles from Richelieu, QC)
  • 90+ days ago
  • Montreal, QC (18 miles from Richelieu, QC)
  • 90+ days ago

The Customer Service Representatives reflect Express Script Canadas commitment to accessibility and responsiveness to providers....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Richelieu, QC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richelieu, QC offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Richelieu, QC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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