Customer Service Jobs in Richelieu, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Repentigny - 15h
- Repentigny, QC (23 miles from Richelieu, QC)
- 4 days ago
- Repentigny, QC (23 miles from Richelieu, QC)
- 4 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Brossard, Lapiniere - 18.75h
- Brossard, QC (11 miles from Richelieu, QC)
- 5 days ago
- Brossard, QC (11 miles from Richelieu, QC)
- 5 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Ste-Catherine West - 22.5h
- Montreal, QC (18 miles from Richelieu, QC)
- 5 days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 5 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative & orders 9 month contract
- Richelieu, QC
- 7 days ago
- Richelieu, QC
- 7 days ago
customer service, including order and claims management....
Customer Service Representative - UniFirst Canada
- Lasalle, QC (18 miles from Richelieu, QC)
- 9 days ago
- Lasalle, QC (18 miles from Richelieu, QC)
- 9 days ago
Are you a people person' who loves delivering outstanding customer service?...
Customer Service Representative
- Montreal, QC (18 miles from Richelieu, QC)
- 15 days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 15 days ago
Must possess exceptional customer service skills....
Customer Service Representative
- Montreal, QC (18 miles from Richelieu, QC)
- 29 days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 29 days ago
Application Deadline: 05/31/2025 Address: 6455 rue Jean Talon Est, #101 Job Family Group: Retail Banking Sales & Service Our Montreal East Market is seeking part-time (18,75 hours) Customer Service...
Customer Service Representative
- Montreal, QC (18 miles from Richelieu, QC)
- 25 days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 25 days ago
Job Summary As part of the Customer Service Team you will be handling a variety of tasks involving client needs, requests, and making recommendations....
Customer Experience Associate - Granby - 22.5 heures
- Granby, QC (24 miles from Richelieu, QC)
- 30+ days ago
- Granby, QC (24 miles from Richelieu, QC)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate (Future opportunities) - South Shore & Surrounding Areas (Downtown)
- Brossard, QC (11 miles from Richelieu, QC)
- 30+ days ago
- Brossard, QC (11 miles from Richelieu, QC)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Senior Client Service Representative Commercial Programs and Affinity Center of Excellence
- Montreal, QC (18 miles from Richelieu, QC)
- 45+ days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 45+ days ago
We are currently recruiting for dynamic, motivated, customer service-oriented colleagues with experience in the insurance industry to join our growing Commercial Programs and Affinity COE team at Marsh...
Bilingual Customer Service Representative - Montreal, Quebec
- Montreal, QC (18 miles from Richelieu, QC)
- 45+ days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 45+ days ago
You Have: Due to the nature of this role, fluency in both French and English is required High School diploma or equivalent. 1+ years of customer service experience....
Bilingual Customer Service Representative
- Montreal, QC (18 miles from Richelieu, QC)
- 45+ days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 45+ days ago
The Customer Service Representatives reflect Express Script Canadas commitment to accessibility and responsiveness to providers....
- Montreal, QC (18 miles from Richelieu, QC)
- 90+ days ago
- Montreal, QC (18 miles from Richelieu, QC)
- 90+ days ago
The Customer Service Representatives reflect Express Script Canadas commitment to accessibility and responsiveness to providers....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Richelieu, QC
Highest Education Level
Customer Services in Richelieu, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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