Customer Service Jobs in Terrebonne, QC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Customer Experience Associate - Kirkland - 37.5h

Kirkland, QC (20 miles from Terrebonne, QC)
1 day ago

Kirkland, QC (20 miles from Terrebonne, QC)
1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate

Montreal, QC (12 miles from Terrebonne, QC)
2 days ago

Montreal, QC (12 miles from Terrebonne, QC)
2 days ago

Customer Experience Associate - Quartier Dix30, QC (30 hours/week)

Brossard, QC (20 miles from Terrebonne, QC)
2 days ago

Brossard, QC (20 miles from Terrebonne, QC)
2 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Pierrefonds, Sources - 22.5h

Montreal, QC (12 miles from Terrebonne, QC)
3 days ago

Montreal, QC (12 miles from Terrebonne, QC)
3 days ago

Customer Experience Associate - Brossard, Taschereau - 15h

Brossard, QC (20 miles from Terrebonne, QC)
7 days ago

Brossard, QC (20 miles from Terrebonne, QC)
7 days ago

Customer Experience Associate - Les Galeries Rive-Nord - 18.75h

Repentigny, QC (10 miles from Terrebonne, QC)
7 days ago

Repentigny, QC (10 miles from Terrebonne, QC)
7 days ago

Bilingual Customer Service Representative - Laval

Laval, QC (9 miles from Terrebonne, QC)
9 days ago

Laval, QC (9 miles from Terrebonne, QC)
9 days ago

service experiences - Offer advice and guidance based on customer needs - Support customers throughout the claims process: from arranging towing and appraisals to explaining coverage - Cross-sell and...

Customer Experience Associate - Laval centre-ville - 22.5 hours

Laval, QC (9 miles from Terrebonne, QC)
9 days ago

Laval, QC (9 miles from Terrebonne, QC)
9 days ago

Senior Customer Experience Associate - Longueuil, QC (30 hours/week) (6 months contract)

Longueuil, QC (15 miles from Terrebonne, QC)
10 days ago

Longueuil, QC (15 miles from Terrebonne, QC)
10 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Experience Associate - Anjou, QC (18.75 hours/week)

Anjou, QC (9 miles from Terrebonne, QC)
11 days ago

Anjou, QC (9 miles from Terrebonne, QC)
11 days ago

Customer Experience Associate - St-Bruno, QC

Longueuil, QC (15 miles from Terrebonne, QC)
11 days ago

Longueuil, QC (15 miles from Terrebonne, QC)
11 days ago

Bilingual Customer Service Representative

Laval, QC (9 miles from Terrebonne, QC)
13 days ago

Laval, QC (9 miles from Terrebonne, QC)
13 days ago

Location: Laval, QC Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....

Customer Experience Associate - Centropolis

Laval, QC (9 miles from Terrebonne, QC)
16 days ago

Laval, QC (9 miles from Terrebonne, QC)
16 days ago

Senior Customer Experience Associate - Longueuil, QC - 18.75 hrs/week

Longueuil, QC (15 miles from Terrebonne, QC)
16 days ago

Longueuil, QC (15 miles from Terrebonne, QC)
16 days ago

Customer Service Representative

Anjou, QC (9 miles from Terrebonne, QC)
17 days ago

Anjou, QC (9 miles from Terrebonne, QC)
17 days ago

Three+ years of experience in order entry and customer service in a manufacturing environment to include experience with customer relationships....

View all 23 jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Terrebonne, QC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Terrebonne, QC offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Terrebonne, QC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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