Customer Service Jobs in Terrebonne, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative, Casual - Laval
- Laval, QC (9 miles from Terrebonne, QC)
- 5 hours ago
- Laval, QC (9 miles from Terrebonne, QC)
- 5 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Kirkland, QC (20 miles from Terrebonne, QC)
- 5 hours ago
- Kirkland, QC (20 miles from Terrebonne, QC)
- 5 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Experience Associate - Parc & Fairmount Montreal, Qc(26,25H/Week)
- Montreal, QC (12 miles from Terrebonne, QC)
- 8 hours ago
- Montreal, QC (12 miles from Terrebonne, QC)
- 8 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Blainville - 15 hours
- Blainville, QC (10 miles from Terrebonne, QC)
- 2 days ago
- Blainville, QC (10 miles from Terrebonne, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Laval Centre-ville
- Laval, QC (9 miles from Terrebonne, QC)
- 2 days ago
- Laval, QC (9 miles from Terrebonne, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Kirkland - 15 hours
- Kirkland, QC (20 miles from Terrebonne, QC)
- 2 days ago
- Kirkland, QC (20 miles from Terrebonne, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate (Future opportunities) - South Shore & Surrounding Areas (Downtown)
- Brossard, QC (20 miles from Terrebonne, QC)
- 2 days ago
- Brossard, QC (20 miles from Terrebonne, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Cote des neiges
- Montreal, QC (12 miles from Terrebonne, QC)
- 2 days ago
- Montreal, QC (12 miles from Terrebonne, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Brossard Lapiniere
- Brossard, QC (20 miles from Terrebonne, QC)
- 2 days ago
- Brossard, QC (20 miles from Terrebonne, QC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Quartier, Laval, QC (18.75 hours/week)
- Laval, QC (9 miles from Terrebonne, QC)
- 5 days ago
- Laval, QC (9 miles from Terrebonne, QC)
- 5 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
- Longueuil, QC (15 miles from Terrebonne, QC)
- 6 days ago
- Longueuil, QC (15 miles from Terrebonne, QC)
- 6 days ago
Official Internal Job Title: Customer Service Agent Status: Regular Job Description: En tant qu'agent en service a la clientele, votre role consiste a offrir un service de qualite lie aux dossiers dassurance...
Customer Experience Associate - Fabreville, Laval, QC (18.75 hours/week)
- Fabreville, QC (11 miles from Terrebonne, QC)
- 7 days ago
- Fabreville, QC (11 miles from Terrebonne, QC)
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Longueuil (30 hours/week)
- Longueuil, QC (15 miles from Terrebonne, QC)
- 7 days ago
- Longueuil, QC (15 miles from Terrebonne, QC)
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Senior Client Service Representative Commercial Programs and Affinity Center of Excellence
- Montreal, QC (12 miles from Terrebonne, QC)
- 12 days ago
- Montreal, QC (12 miles from Terrebonne, QC)
- 12 days ago
We are currently recruiting for dynamic, motivated, customer service-oriented colleagues with experience in the insurance industry to join our growing Commercial Programs and Affinity COE team at Marsh...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Terrebonne, QC
Highest Education Level
Customer Services in Terrebonne, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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