Customer Service Jobs in Terrebonne, QC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Service Representative

Montreal, QC (12 miles from Terrebonne, QC)
11 hours ago

Montreal, QC (12 miles from Terrebonne, QC)
11 hours ago

Are you a people person and customer service focused? Do you want to work with a company that loves to promote from within? If this sounds like you, wed love to meet you!!...

Customer Experience Associate - Outremont, Qc (15H/week)

Outremont, QC (13 miles from Terrebonne, QC)
15 hours ago

Outremont, QC (13 miles from Terrebonne, QC)
15 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Candiac Branch (Part-time 18.75h/week)

Candiac, QC (23 miles from Terrebonne, QC)
22 hours ago

Candiac, QC (23 miles from Terrebonne, QC)
22 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Chabanel West Branch, Montreal Qc (15h/week)

Montreal, QC (12 miles from Terrebonne, QC)
1 day ago

Montreal, QC (12 miles from Terrebonne, QC)
1 day ago

Customer Experience Associate - Centropolis - 30 hours

Laval, QC (9 miles from Terrebonne, QC)
5 days ago

Laval, QC (9 miles from Terrebonne, QC)
5 days ago

Customer Experience Associate - Mascouche - 1 year Fixed Term Contract - 15h

Mascouche, QC (2 miles from Terrebonne, QC)
6 days ago

Mascouche, QC (2 miles from Terrebonne, QC)
6 days ago

Customer Experience Associate - Brossard, Lapiniere

Brossard, QC (20 miles from Terrebonne, QC)
11 days ago

Brossard, QC (20 miles from Terrebonne, QC)
11 days ago

Customer Service Representative

Laval, QC (9 miles from Terrebonne, QC)
11 days ago

Laval, QC (9 miles from Terrebonne, QC)
11 days ago

before dispatching drivers Open new accounts and service existing accounts Maintain a professional appearance and positive attitude Requirements Must have a positive attitude and customer service mindset...

Customer Experience Associate - Brossard, Rome (Part-time 22.5h/week)

Brossard, QC (20 miles from Terrebonne, QC)
11 days ago

Brossard, QC (20 miles from Terrebonne, QC)
11 days ago

Client service representative, 21h/weekly - Jolliette, QC

Joliette, QC (23 miles from Terrebonne, QC)
12 days ago

Joliette, QC (23 miles from Terrebonne, QC)
12 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate - Centropolis - 37.5 hours

Laval, QC (9 miles from Terrebonne, QC)
14 days ago

Laval, QC (9 miles from Terrebonne, QC)
14 days ago

Customer Experience Associate - Dorval - 37.5h

Montreal, QC (12 miles from Terrebonne, QC)
14 days ago

Montreal, QC (12 miles from Terrebonne, QC)
14 days ago

Customer Experience Associate - Centropolis - 18.75 hours

Laval, QC (9 miles from Terrebonne, QC)
15 days ago

Laval, QC (9 miles from Terrebonne, QC)
15 days ago

Customer Experience Associate - Kirkland - 37.5h

Kirkland, QC (20 miles from Terrebonne, QC)
19 days ago

Kirkland, QC (20 miles from Terrebonne, QC)
19 days ago

Customer Experience Associate - Pierrefonds, Sources - 22.5h

Montreal, QC (12 miles from Terrebonne, QC)
21 days ago

Montreal, QC (12 miles from Terrebonne, QC)
21 days ago

View all 26 jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Terrebonne, QC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Terrebonne, QC offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Terrebonne, QC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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