Customer Service Jobs in Rhode Island
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative- LHA
- East Providence, RI
- 9 hours ago
- East Providence, RI
- 9 hours ago
The Customer Service Representative serves as a liaison between Flores and the participant....
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Representative (Temporary Six Months or longer) **Industry** : Healthcare **FSLA status** : Non-Exempt **Department** : Operations **Level** : Entry **Location** : Remote Pay...
Remote WorkEssential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Entry Level - Customer Service Representative
- North Kingstown, RI
- 5 days ago
- North Kingstown, RI
- 5 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Certification or training in customer service or related areas....
Description Starting Salary: $21.50/ hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
As a Customer Service Representative, you will serve as the customer's primary point of contact, and be responsible for problem solving and providing a superior and engaging customer experience....
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
Summary: Customer Service Representatives are responsible for account management of our customer base....
Service experience Ability to obtain a Property & Casualty Producer's license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rhode Island
Highest Education Level
Customer Services in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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