Customer Service Jobs in Charleston, SC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Ladson, SC (17 miles from Charleston, SC)
- 6 hours ago
- Ladson, SC (17 miles from Charleston, SC)
- 6 hours ago
Job Summary: The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of the company's...
Customer Service Representative
- Ladson, SC (17 miles from Charleston, SC)
- 6 days ago
- Ladson, SC (17 miles from Charleston, SC)
- 6 days ago
Job responsibilities: Providing excellent customer service Setup of new customers in software system Ensure service work orders, quotes and warranty tickets are complete Ensure quotes and warranties...
Proposes and implements solutions to improve overall customer service. Creates and updates location profiles in computer system. Works as dispatcher as volume/vacation schedule dictates....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representatives, Customer Support, and Customer Service skills Customer Satisfaction and Customer Experience skills Strong communication and interpersonal skills Ability to handle difficult...
Cashier/Customer Service Representative Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details....
Customer Service Representative
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 11 days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 11 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative
- Mt Pleasant, SC (6 miles from Charleston, SC)
- 14 days ago
- Mt Pleasant, SC (6 miles from Charleston, SC)
- 14 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Goose Creek, SC (14 miles from Charleston, SC)
- 15 days ago
- Goose Creek, SC (14 miles from Charleston, SC)
- 15 days ago
Store 2720797: 1306 Red Bank Rd, Goose Creek, South Carolina 29445 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate Level III Spanish Speaking
- Charleston, SC
- 19 days ago
- Charleston, SC
- 19 days ago
When not directly assisting Customer Service, serve as a member of NPIC search team....
Customer Service Associate - Dinner/Close Shift
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 19 days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
Retail - Customer Service Team Member PT
- North Charleston, SC
- 24 days ago
- North Charleston, SC
- 24 days ago
CHARLESTON, SC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning Shift
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 30+ days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Charleston, SC
Moving to Charleston, SC? Find some basic demographic data about Charleston, SC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charleston, SC
Highest Education Level
Customer Services in Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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