Customer Service Jobs in Columbia, SC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
- Lexington, SC (12 miles from Columbia, SC)
- 8 hours ago
- Lexington, SC (12 miles from Columbia, SC)
- 8 hours ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Customer Service Representative 1 Bachelor's plus 0-2 years of experience Customer Service Representative 2 Bachelor's plus 3-4 years of experience Sr Customer Service Representative Bachelor's plus...
- Chapin, SC (20 miles from Columbia, SC)
- 1 day ago
- Chapin, SC (20 miles from Columbia, SC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apply to be Bilingual Customer Service Representative today!...
POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization....
Whats a typical day as Bilingual Customer Service Representative?...
2nd Shift Customer Service Representative
- Lexington, SC (12 miles from Columbia, SC)
- 2 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 2 days ago
Store 2705131: 746 W Main St, Lexington, South Carolina 29072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative 2nd Shift
- Irmo, SC (15 miles from Columbia, SC)
- 3 days ago
- Irmo, SC (15 miles from Columbia, SC)
- 3 days ago
Store 2703269: 7710 Broad River Rd, Irmo, South Carolina 29063 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Experience Associate/ GAS STATION 3.7 3.7 out of 5 stars Columbia, SC As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and...
service is a plus!...
CSR (Customer Service Representative)
- Irmo, SC (15 miles from Columbia, SC)
- 4 days ago
- Irmo, SC (15 miles from Columbia, SC)
- 4 days ago
At Pizza Hut, our vision is to "Connect People Through the JOY of Pizza." As a Pizza Hut / Team SRC Team Member, you can be the smiling face that greets and serves the customers or a cook who make...
Customer Service Representative CWB (Bilingual Spanish)
- Columbia, SC
- 5 days ago
- Columbia, SC
- 5 days ago
service is a plus!...
Our client, a leading insurance company is hiring a Customer Services Representative for a temp-perm contracting role....
Pharmacy Customer Service Associate
- West Columbia, SC (2 miles from Columbia, SC)
- 6 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Columbia, SC
Highest Education Level
Customer Services in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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