Customer Service Jobs in Fort Mill, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

SBAF Senior Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 9 hours ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 9 hours ago

service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Ability to interact with integrity and a high level of professionalism with all levels...

Customer Support Associate (Paid Training)

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 10 hours ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 10 hours ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Customer Service Representative (Bilingual)

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 12 hours ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 12 hours ago

service experience preferred Exceptional phone etiquette Must be able to work in high stress situations Must be available to work scheduled hours...

Customer Service Associate Job Rock Hill, SC

  • Rock Hill, SC (11 miles from Fort Mill, SC)
  • 12 hours ago
  • Rock Hill, SC (11 miles from Fort Mill, SC)
  • 12 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Banking Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 12 hours ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 12 hours ago

We’re seeking Customer Service Representatives for the Credit Card Department in Charlotte, NC. This is a 6-month contract-to-hire opportunity with a leading financial institution....

Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 22 hours ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 22 hours ago

We are seeking a motivated and detail-oriented Customer Service Representative to join our team....

Customer Service Representative (Bilingual: Spanish/English) On-Site

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 1 day ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 1 day ago

Job Title: Customer Service Representative (Bilingual: Spanish/English) On-Site Job Description El representante de servicio al cliente bilingue interactua con los clientes a traves de llamadas entrantes...

Retail Customer Service Specialist

  • Rock Hill, SC (11 miles from Fort Mill, SC)
  • 1 day ago
  • Rock Hill, SC (11 miles from Fort Mill, SC)
  • 1 day ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Accounts Advisor

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago

service....

Part-Time Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago

TEKsystems Part-Time Customer Service Representative in Charlotte , North Carolina Description -National Campaigns Unit provides shareholder communications for public companies on behalf of internal...

Remote Work

Retail Customer Experience Associate, Hulen Mall - Full Time

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago

Id : REQ_552092, Title : Retail Customer Experience Associate, Hulen Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...951, ExternalPostedStartDate...

Customer Care Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 3 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 3 days ago

Overview Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end...

Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 3 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 3 days ago

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Pharmacy Customer Service Associate

  • Stallings, NC (17 miles from Fort Mill, SC)
  • 3 days ago
  • Stallings, NC (17 miles from Fort Mill, SC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 3 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 3 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Fort Mill, SC

Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.

Local
National
114,477
2,398
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Fort Mill, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Mill, SC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Mill, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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