Customer Service Jobs in Fort Mill, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 75 Jobs

Customer Accounts Advisor

  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 45+ days ago
  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 45+ days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Sales & Customer Service Associate

  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 3 hours ago
  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 3 hours ago

Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....

Medical Equipment Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 7 hours ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 7 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 12 hours ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 12 hours ago

Customer Service Representative Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation....

Customer Service Associate Job

  • Pineville, NC (5 miles from Fort Mill, SC)
  • 12 hours ago
  • Pineville, NC (5 miles from Fort Mill, SC)
  • 12 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Experience Associate

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 1 day ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 1 day ago

Customer Service Center: Customer Experience Associates often work in a designated customer service center or department within the company's office....

Customer Service Associate

  • Rock Hill, SC (11 miles from Fort Mill, SC)
  • 1 day ago
  • Rock Hill, SC (11 miles from Fort Mill, SC)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago

Customer Service Rep Position: 2nd Shift Forklift Shift: 3:00pa ; 11:30p, Monday-Friday, Rotating Saturdays, Sundays and Holidays are based off of customer needs, Mandatory OT Required Pay: $19.75 per...

Customer Service Representative

  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 2 days ago
  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 2 days ago

Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....

Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago

About this role: Wells Fargo is seeking a Customer Service Representative in Small Business Credit Card....

Customer Service Associate

  • Charlotte, NC (23 miles from Fort Mill, SC)
  • 3 days ago
  • Charlotte, NC (23 miles from Fort Mill, SC)
  • 3 days ago

About this role: Wells Fargo is seeking a Customer Service Associate in Business Operations as part of the Contact Center division....

Retail Customer Service Manager PT

  • Matthews, NC (17 miles from Fort Mill, SC)
  • 3 days ago
  • Matthews, NC (17 miles from Fort Mill, SC)
  • 3 days ago

Deliver friendly customer service....

Retail Customer Service Associate

  • Tega Cay, SC
  • 5 days ago
  • Tega Cay, SC
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Order Pick Up (12 - 20 hrs / wk)

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago

The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...

Customer Service Representative

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 6 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 6 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Demographic Data for Fort Mill, SC

Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.


Local
National
114,477
2,398
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fort Mill, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Mill, SC offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Mill, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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