Customer Service Jobs in Gaffney, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Representative III

  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 2 hours ago
  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 2 hours ago

Role requires previous customer service experience handling escalated calls and assistance with monitoring overall department service levels....

Bilingual Spanish/English Customer Service Representative - Onsite

  • Arcadia, SC (21 miles from Gaffney, SC)
  • 8 hours ago
  • Arcadia, SC (21 miles from Gaffney, SC)
  • 8 hours ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Customer Service Associate

  • Arcadia, SC (21 miles from Gaffney, SC)
  • 8 hours ago
  • Arcadia, SC (21 miles from Gaffney, SC)
  • 8 hours ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Customer Service Associate - Temporary

  • Boiling Springs, SC (21 miles from Gaffney, SC)
  • 2 days ago
  • Boiling Springs, SC (21 miles from Gaffney, SC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • Boiling Springs, SC (21 miles from Gaffney, SC)
  • 4 days ago
  • Boiling Springs, SC (21 miles from Gaffney, SC)
  • 4 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative-Pharmacy Technician

  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 6 days ago
  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 6 days ago

service Work and collaborate with various departments Benefits Offered: Company offers an excellent benefits package!...

Customer Service Representative

  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 7 days ago
  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 7 days ago

.* || | || | Job description: || | || | Seeking Customer Service || | Representative with great || | personality and strong || | communication skills, able to || | assist consumers with providing ||...

Lead Customer Service Representative, Full or Part Time

  • Roebuck, SC (22 miles from Gaffney, SC)
  • 12 days ago
  • Roebuck, SC (22 miles from Gaffney, SC)
  • 12 days ago

Store 2723416: 6200 Hwy 221, Roebuck, South Carolina 29376 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 13 days ago
  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 13 days ago

Overview As our SmileMakers Customer Service Representative, you will be responsible for assisting customers through phone calls, email, and chat with efficiency and professionalism, ensuring outstanding...

Customer Service Representative

  • Kings Mountain, NC (23 miles from Gaffney, SC)
  • 23 days ago
  • Kings Mountain, NC (23 miles from Gaffney, SC)
  • 23 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Associate

  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 30+ days ago
  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Peachwood Centre Dr, Spartanburg...

Customer Service Representative

  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 60+ days ago
  • Spartanburg, SC (22 miles from Gaffney, SC)
  • 60+ days ago

Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Lake Wylie, SC (23 miles from Gaffney, SC)
  • 60+ days ago
  • Lake Wylie, SC (23 miles from Gaffney, SC)
  • 60+ days ago

Store 2723968: 4044 Charlotte Hwy, Lake Wylie, South Carolina 29710 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Relations Specialist

  • Gaffney, SC
  • 90+ days ago
  • Gaffney, SC
  • 90+ days ago

Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...

Customer Service Representative, Full or Part Time

  • Gaffney, SC
  • 90+ days ago
  • Gaffney, SC
  • 90+ days ago

Store 2723438: 401 Shelby Hwy, Gaffney, South Carolina 29340 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Gaffney, SC

Moving to Gaffney, SC? Find some basic demographic data about Gaffney, SC below.


Local
National
40,654
759
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gaffney, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gaffney, SC offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gaffney, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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