Customer Service Jobs in Rock Hill, SC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Job
- Pineville, NC (15 miles from Rock Hill, SC)
- 6 hours ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 6 hours ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Lancaster, SC (20 miles from Rock Hill, SC)
- 7 hours ago
- Lancaster, SC (20 miles from Rock Hill, SC)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Manager PT
- Matthews, NC (22 miles from Rock Hill, SC)
- 3 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 3 days ago
Deliver friendly customer service....
Retail Customer Service Associate
- Tega Cay, SC (11 miles from Rock Hill, SC)
- 5 days ago
- Tega Cay, SC (11 miles from Rock Hill, SC)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 6 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 6 days ago
We are seeking a motivated and detail-oriented Customer Service Representative to join our team....
Pre-Licensed Customer Service Representative - Remote
- Rock Hill, SC
- 7 days ago
- Rock Hill, SC
- 7 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Workservice and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 11 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 11 days ago
Service Center Margaret Wallace JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...
Customer Service Representative
- Pineville, NC (15 miles from Rock Hill, SC)
- 14 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 14 days ago
Examples of General Tasks Related to Customer Service Responsibilities include, but are not limited to: Customer Service Order entry and order management....
Customer Service Representative
- Pineville, NC (15 miles from Rock Hill, SC)
- 19 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 19 days ago
We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....
Client Relations Associate - Healthcare Customer Service (Phones)
- Rock Hill, SC
- 30+ days ago
- Rock Hill, SC
- 30+ days ago
At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...
Lead Customer Service Representative
- Belmont, NC (23 miles from Rock Hill, SC)
- 27 days ago
- Belmont, NC (23 miles from Rock Hill, SC)
- 27 days ago
Store 2708379: 101 Belmont Mt Holly Rd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Sales & Customer Service Associate- NIGHTS AND WEEKENDS REQUIRED
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 27 days ago
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 27 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Lead Customer Service Associate Job
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rock Hill, SC
Highest Education Level
Customer Services in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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