Customer Service Jobs in Summerville, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Associate

  • Goose Creek, SC (13 miles from Summerville, SC)
  • 18 hours ago
  • Goose Creek, SC (13 miles from Summerville, SC)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Summerville, SC
  • 1 day ago
  • Summerville, SC
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Summerville, SC
  • 2 days ago
  • Summerville, SC
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Summerville, SC
  • 5 days ago
  • Summerville, SC
  • 5 days ago

Store 2702122: 1101 Central Ave, Summerville, South Carolina 29483 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Ladson, SC (8 miles from Summerville, SC)
  • 5 days ago
  • Ladson, SC (8 miles from Summerville, SC)
  • 5 days ago

Job responsibilities: Providing excellent customer service Setup of new customers in software system Ensure service work orders, quotes and warranty tickets are complete Ensure quotes and warranties...

Customer Service & Retail Front Desk Associate - Store#9 - 3075 Ashley Phosphate Rd.

  • N Charleston, SC (16 miles from Summerville, SC)
  • 9 days ago
  • N Charleston, SC (16 miles from Summerville, SC)
  • 9 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Bilingual(Spanish/English) Customer Service Representative

  • Saint Stephen, SC (24 miles from Summerville, SC)
  • 9 days ago
  • Saint Stephen, SC (24 miles from Summerville, SC)
  • 9 days ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Customer Service Representative Store # 72

  • Moncks Corner, SC (11 miles from Summerville, SC)
  • 14 days ago
  • Moncks Corner, SC (11 miles from Summerville, SC)
  • 14 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative

  • Ridgeville, SC (7 miles from Summerville, SC)
  • 28 days ago
  • Ridgeville, SC (7 miles from Summerville, SC)
  • 28 days ago

Description Summary: The Warehouse Customer Service Representative will work with the general Distribution Center team to provide support by performing tasks according to well established company procedures...

Client Service Representative

  • Summerville, SC
  • 28 days ago
  • Summerville, SC
  • 28 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Third Shift Customer Service Representative Store #86 (overnight)

  • Ladson, SC (8 miles from Summerville, SC)
  • 30+ days ago
  • Ladson, SC (8 miles from Summerville, SC)
  • 30+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative Store #74

  • Goose Creek, SC (13 miles from Summerville, SC)
  • 30+ days ago
  • Goose Creek, SC (13 miles from Summerville, SC)
  • 30+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative, Full or Part Time

  • Round O, SC (22 miles from Summerville, SC)
  • 60+ days ago
  • Round O, SC (22 miles from Summerville, SC)
  • 60+ days ago

Store 2723876: 16273 Ace Basin Pkwy, Round O, South Carolina 29474 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative Store #77

  • Summerville, SC
  • 90+ days ago
  • Summerville, SC
  • 90+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Demographic Data for Summerville, SC

Moving to Summerville, SC? Find some basic demographic data about Summerville, SC below.


Local
National
155,107
2,704
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Summerville, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Summerville, SC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Summerville, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »