Customer Service Jobs in Black Hawk, SD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Part-Time Ramp and Customer Service Agent

Rapid City, SD (10 miles from Black Hawk, SD)
1 hour ago

Rapid City, SD (10 miles from Black Hawk, SD)
1 hour ago

Part-Time Ramp and Customer Service Agent Date: Apr 17, 2025 Location: Rapid City, South Dakota, US Company: Worldwide Flight Services, Inc....

Sales & Customer Service Associate

Rapid City, SD (10 miles from Black Hawk, SD)
3 days ago

Rapid City, SD (10 miles from Black Hawk, SD)
3 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - Closing Shift

Rapid City, SD (10 miles from Black Hawk, SD)
4 days ago

Rapid City, SD (10 miles from Black Hawk, SD)
4 days ago

Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...

Retail Customer Service Associate

Rapid City, SD (10 miles from Black Hawk, SD)
30+ days ago

Rapid City, SD (10 miles from Black Hawk, SD)
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 925 Eglin St, Rapid City, SD 57701...

Customer Service Representative

Deadwood, SD (13 miles from Black Hawk, SD)
30+ days ago

Deadwood, SD (13 miles from Black Hawk, SD)
30+ days ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Deadwood, SD - 57732 Positions...

Customer Service Representative

Rapid City, SD (10 miles from Black Hawk, SD)
30+ days ago

Rapid City, SD (10 miles from Black Hawk, SD)
30+ days ago

Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Representative

Sturgis, SD (18 miles from Black Hawk, SD)
30+ days ago

Sturgis, SD (18 miles from Black Hawk, SD)
30+ days ago

Part-Time Ramp and Customer Service Agent

Rapid City, SD (10 miles from Black Hawk, SD)
30+ days ago

Rapid City, SD (10 miles from Black Hawk, SD)
30+ days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Inbound Customer Service Agent Consumer Relations (Remote)

Rapid City, SD (10 miles from Black Hawk, SD)
90+ days ago

Rapid City, SD (10 miles from Black Hawk, SD)
90+ days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

Rapid City, SD (10 miles from Black Hawk, SD)
90+ days ago

Rapid City, SD (10 miles from Black Hawk, SD)
90+ days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

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Demographic Data for Black Hawk, SD

Moving to Black Hawk, SD? Find some basic demographic data about Black Hawk, SD below.

Median Age

Average Household Income

Home Value vs Household Income in Black Hawk, SD

Local

National

Total Population

7,536

Number of Businesses

178

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Black Hawk, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Black Hawk, SD offer the following education background

High School or GED

35.4%

Bachelor's Degree

25.0%

Associate's Degree

15.6%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Black Hawk, SD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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