Customer Service Jobs in Tennessee

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 166 Jobs

Customer Accounts Advisor

  • Memphis, TN
  • 2 days ago
  • Memphis, TN
  • 2 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Lead Customer Service Representative

  • Murfreesboro, TN
  • 6 hours ago
  • Murfreesboro, TN
  • 6 hours ago

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....

Customer Service Associate - Temporary

  • Lexington, TN
  • 6 hours ago
  • Lexington, TN
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Cleveland, TN
  • 6 hours ago
  • Cleveland, TN
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - BPO Client Relations

  • Knoxville, TN
  • 9 hours ago
  • Knoxville, TN
  • 9 hours ago

If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!...

Customer Service Representative (CSR) or Cook

  • Knoxville, TN
  • 14 hours ago
  • Knoxville, TN
  • 14 hours ago

Team Member (Customer Service) Responsibilities: Make and prepare guest orders with accuracy and efficiency Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals...

Customer Service Representative

  • Chattanooga, TN
  • 14 hours ago
  • Chattanooga, TN
  • 14 hours ago

Role Description This is a part-time on-site role for a Customer Service Representative at Reliance Partners in Chattanooga, TN....

Customer Service Representative

  • Church Hill, TN
  • 14 hours ago
  • Church Hill, TN
  • 14 hours ago

Remote Customer Service Representatives in the Appleton, Wisconsin area!...

Remote Work

Customer Service Representative - Part Time

  • Greeneville, TN
  • 14 hours ago
  • Greeneville, TN
  • 14 hours ago

Corporate Customer Service Representative Job Description: The Corporate Customer Service Representative will field incoming calls from external customers, internal sales representatives, and other...

Customer Service Representative- Franklin, TN Hybrid

  • Franklin, TN
  • 18 hours ago
  • Franklin, TN
  • 18 hours ago

service, call center environment; Required Microsoft Office (Excel and Outlook) computer skills; Requirement Preferred Qualifications 1-3+ years health insurance sales, focus on Medicare health services...

Customer Service Associate

  • Memphis, TN
  • 20 hours ago
  • Memphis, TN
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Knoxville, TN
  • 1 day ago
  • Knoxville, TN
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative II

  • TN
  • 1 day ago
  • TN
  • 1 day ago

service for the full life cycle of the Partnership Help sustain team metrics around call wait times, email response times, and time to close out escalated inquires Submit Enrollment Center Change Requests...

Full Time - Customer Service Associate - Tool Rental - Closing

  • Mc Minnville, TN
  • 1 day ago
  • Mc Minnville, TN
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Agent II, APSC

  • Knoxville, TN
  • 1 day ago
  • Knoxville, TN
  • 1 day ago

service and quality standards....

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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