Customer Service Jobs in Tennessee

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 168 Jobs

Customer Service Representative

  • Knoxville, TN
  • 6 days ago
  • Knoxville, TN
  • 6 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Paris, TN
  • 1 hour ago
  • Paris, TN
  • 1 hour ago

Hourly Pay Plus Excellent bonus program! Monday-Friday 8 am- 5 pm Accept incoming and make outbound calls as needed to collect and/or arrange payments. Inform clients of current and overdue...

Seasonal Customer Relations Specialist

  • Blountville, TN
  • 7 hours ago
  • Blountville, TN
  • 7 hours ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Remote Call Center Customer Service Representative

  • Belfast, TN
  • 9 hours ago
  • Belfast, TN
  • 9 hours ago

Excellent customer service skills....

Remote Work

Customer Service & Retail Front Desk Associate - Store #165 - 334 Free Hill Rd

  • Hendersonville, TN
  • 10 hours ago
  • Hendersonville, TN
  • 10 hours ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative

  • Brentwood, TN
  • 10 hours ago
  • Brentwood, TN
  • 10 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Nashville, TN
  • 10 hours ago
  • Nashville, TN
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Dickson, TN
  • 11 hours ago
  • Dickson, TN
  • 11 hours ago

Preferred Knowledge, Skills and Abilities: Customer service experience preferred. Relevant healthcare or medical billing experience preferred....

Customer Service Associate

  • Powell, TN
  • 23 hours ago
  • Powell, TN
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Kingsport, TN
  • 23 hours ago
  • Kingsport, TN
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

3rd Shift/Overnight Customer Service Representative

  • Crossville, TN
  • 23 hours ago
  • Crossville, TN
  • 23 hours ago

Store 4703620: 4234 Hwy 127 N, Crossville, Tennessee 38571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Newport, TN
  • 23 hours ago
  • Newport, TN
  • 23 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Knoxville, TN
  • 1 day ago
  • Knoxville, TN
  • 1 day ago

Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Memphis, TN
  • 1 day ago
  • Memphis, TN
  • 1 day ago

Requirements EDUCATION and/or EXPERIENCE & OTHER SKILLS AND ABILITIES: Customer service background: experience in a safety products environment preferred. Heavy customer service/data entry skills....

Customer Service Representative

  • Chattanooga, TN
  • 1 day ago
  • Chattanooga, TN
  • 1 day ago

Are you an experienced customer service rep who is looking for a new opportunity with a great company? Would you like to join a company who is the fastest growing organization in their industry?...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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