Customer Service Jobs in Addison, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 243 Jobs

Customer Service Representative (Bilingual)

Mesquite, TX (18 miles from Addison, TX)
2 days ago

Mesquite, TX (18 miles from Addison, TX)
2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative (CSR)

McKinney, TX (20 miles from Addison, TX)
7 hours ago

McKinney, TX (20 miles from Addison, TX)
7 hours ago

We are seeking a Customer Service Representative to join our team!...

Customer Service Representative

Carrollton, TX (3 miles from Addison, TX)
10 hours ago

Carrollton, TX (3 miles from Addison, TX)
10 hours ago

Store 2741740: 2146 N Josey Ln, Carrollton, Texas 75006 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

Dallas, TX (12 miles from Addison, TX)
10 hours ago

Dallas, TX (12 miles from Addison, TX)
10 hours ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Retail Customer Service Associate

Highland Village, TX (16 miles from Addison, TX)
11 hours ago

Highland Village, TX (16 miles from Addison, TX)
11 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Warehouse Customer Service Representative

Coppell, TX (8 miles from Addison, TX)
16 hours ago

Coppell, TX (8 miles from Addison, TX)
16 hours ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Representative

Dallas, TX (12 miles from Addison, TX)
16 hours ago

Dallas, TX (12 miles from Addison, TX)
16 hours ago

service and/or healthcare setting Knowledge of customer service principles and practices Knowledge of call center telephony and technology Ability to quickly assess a request, use electronic and paper...

Bilingual Customer Service Agent (Tolling)

Dallas, TX (12 miles from Addison, TX)
22 hours ago

Dallas, TX (12 miles from Addison, TX)
22 hours ago

We are looking for customer service agents to support inbound customer service programs....

Bilingual Inbound Customer Service Representative (Tolling)

Dallas, TX (12 miles from Addison, TX)
22 hours ago

Dallas, TX (12 miles from Addison, TX)
22 hours ago

We are looking for Customer Service Representatives to support inbound customer service....

Evening Customer Assistance Representative - DAL Airport

Dallas, TX (12 miles from Addison, TX)
23 hours ago

Dallas, TX (12 miles from Addison, TX)
23 hours ago

Responsibilities Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions,...

Retail Customer Service II

Frisco, TX (15 miles from Addison, TX)
1 day ago

Frisco, TX (15 miles from Addison, TX)
1 day ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Associate

Richardson, TX (5 miles from Addison, TX)
1 day ago

Richardson, TX (5 miles from Addison, TX)
1 day ago

Salary Confidential Position range in Dallas County $30k - $48k Per Year Customer Service Associate Synergy Micro Solutions Occupation: Customer Service Representatives Location: Richardson, TX - 75081...

Customer Assistance Representative Full Time

DFW Airport, TX (12 miles from Addison, TX)
1 day ago

DFW Airport, TX (12 miles from Addison, TX)
1 day ago

Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment...

Customer Care Representative I

Grand Prairie, TX (15 miles from Addison, TX)
1 day ago

Grand Prairie, TX (15 miles from Addison, TX)
1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Agent - $18.00

Dallas, TX (12 miles from Addison, TX)
1 day ago

Dallas, TX (12 miles from Addison, TX)
1 day ago

As a Customer Service Agent, youll be a vital part of our team, acting as a Key Company Promoter and the face of our brand....

View all 243 jobs

Demographic Data for Addison, TX

Moving to Addison, TX? Find some basic demographic data about Addison, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Addison, TX

Local

National

Total Population

16,528

Number of Businesses

1,648

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Addison, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Addison, TX offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Addison, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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