Customer Service Jobs in Austin, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Bilingual Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Licensed Insurance Property & Casualty Customer Service Representative
- Austin, TX
- moments ago
- Austin, TX
- moments ago
As an Inbound Customer Service Agent at Tesla Insurance Services, you will handle a high volume of incoming calls from existing and prospective customers, delivering exceptional service while navigating...
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Front Desk / Customer Service Agent
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
FRONT DESK / CUSTOMER SERVICE AGENT Start off the new year with a new career in Hospitality. This is a fun and service forwardpany with ample career opportunities....
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Minimum two (2) years' experience in a customer service or call center environment required. Bilingual in Spanish preferred....
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Are you a customer service pro looking for a dynamic **hybrid** role in **Austin, TX**? We're hiring **Customer Service Representatives** to join our team, offering **$22-$24/hour**!...
Customer Service Associate - Temporary
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
- Round Rock, TX (22 miles from Austin, TX)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative - Join Fast compensation: To be discussed....
Will mainly take inbound calls to process PCP Change Requests, send member ID cards, explain how to members how to log into the portal, and update member demographics. Reporting to the Manager of...
Remote WorkSkills Customer service, sap billing, data entry Top Skills Details Customer service,sap billing,data entry Additional Skills & Qualifications 2 yrs data entry & customer service experienceKnowledge...
Customer Service Representative - Cigna Healthcare - Remote
- Austin, TX
- 2 days ago
- Austin, TX
- 2 days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkBring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Austin, TX
Highest Education Level
Customer Services in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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