Customer Service Jobs in Carrollton, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Airport Customer Service Agent (NK) - DFW PT - 5471
- Dallas, TX (12 miles from Carrollton, TX)
- 7 hours ago
- Dallas, TX (12 miles from Carrollton, TX)
- 7 hours ago
SummaryUnifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone....
Customer Service Representative - Remote in CST
- Dallas, TX (12 miles from Carrollton, TX)
- 9 hours ago
- Dallas, TX (12 miles from Carrollton, TX)
- 9 hours ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....
Remote WorkCall Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (8 miles from Carrollton, TX)
- 19 hours ago
- Richardson, TX (8 miles from Carrollton, TX)
- 19 hours ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Associate - Morning & Lunch Shift
- Frisco, TX (16 miles from Carrollton, TX)
- 21 hours ago
- Frisco, TX (16 miles from Carrollton, TX)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Lunch/Afternoon Shift
- Dallas, TX (12 miles from Carrollton, TX)
- 21 hours ago
- Dallas, TX (12 miles from Carrollton, TX)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Dinner/Close Shift
- Plano, TX (11 miles from Carrollton, TX)
- 21 hours ago
- Plano, TX (11 miles from Carrollton, TX)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Full Time) - Plano
- Plano, TX (11 miles from Carrollton, TX)
- 21 hours ago
- Plano, TX (11 miles from Carrollton, TX)
- 21 hours ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
Customer Service Representative
- Coppell, TX (5 miles from Carrollton, TX)
- 21 hours ago
- Coppell, TX (5 miles from Carrollton, TX)
- 21 hours ago
How your role expectations will progress as a Seller Operations Associate (Customer Service Representative) in the first 30,90, and 180 days: Seller Operations Associate (Customer Service Representative...
Senior Customer Service Representative - National Remote
- Dallas, TX (12 miles from Carrollton, TX)
- 23 hours ago
- Dallas, TX (12 miles from Carrollton, TX)
- 23 hours ago
Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of telephonic customer...
Remote Work- Watauga, TX (21 miles from Carrollton, TX)
- 23 hours ago
- Watauga, TX (21 miles from Carrollton, TX)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Desoto, TX (24 miles from Carrollton, TX)
- 1 day ago
- Desoto, TX (24 miles from Carrollton, TX)
- 1 day ago
Position: Customer Service Representative Shift: 1st / Monday-Friday / 6am-2:30pm Pay: $20.35 Be part of the worlds largest logistics company!...
Part Time Customer Service Representative
- Grand Prairie, TX (13 miles from Carrollton, TX)
- 1 day ago
- Grand Prairie, TX (13 miles from Carrollton, TX)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkRegion Customer Relations Specialist - 35911
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
service environment, or equivalent field experience in Wildlife/Pest Control* Knowledge of customer service principles and practices,* Good data entry and verbal skills; type 45 wpm or more* Proficient...
Customer Service Representative (CSR) - Plano
- Plano, TX (11 miles from Carrollton, TX)
- 1 day ago
- Plano, TX (11 miles from Carrollton, TX)
- 1 day ago
service representative in our Plano || location. || || || || || || || || || || A Customer Service Representative, or CSR, will act as a liaison, || provide product/services information, answer questions...
Demographic Data for Carrollton, TX
Moving to Carrollton, TX? Find some basic demographic data about Carrollton, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carrollton, TX
Highest Education Level
Customer Services in Carrollton, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »